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February 2024 by David Littlejohn
Best bike shop in Norman. Super cool and experienced owners. Whether you're a casual rider or an experienced racer in any discipline, they have you covered.
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November 2023 by Luke G.
Best bike shop in OkC Metro worth the drive from okc just to see the nice and overly kind staff.
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November 2023 by Riggs G.
I have been to Neighborhood Bicycles several times, but my most recent visit solidified this five star review. My bike had a leak in the brakes, so I took it in for them to look at. They were able to use the existing break line for the repair, saving me from having to buy a new line, and had it back to me the next business day. When I got my bike back, it was spotless. Not only did they fix my issue, they cleaned and maintained my bike free of charge. That's all great, but my favorite thing about the shop is the atmosphere. The workers always seem enthusiastic about answering my cycling questions, regardless of whether I end up buying something or not. I truly cannot recommend Neighborhood Bicycles enough!!
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October 2023 by Joshua Lorenzen
Great service and genuinely nice and local owners.I've taken a few bikes there in the recent months and was given honest affordable recommendations for fixes/parts.
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September 2023 by Kevin Conley
Thank you Sarah! I dropped in with a friend who needed some much needed TLC on their ride. They were hesitant to put money down, but I told them it would be worth it. Excellence only found in a local bike shop. 5*. I've been taking my Masi here for years and the workers, owners are truly great at repairs, diagnostics, amicable, as well as delivering quality knowledgeable customer service.
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September 2023 by Kt
Great bike shop with the most amazing owners. They are involved in the local community and have some great bike groups for anyone looking to ride. Beginner or expert, they have something for you.
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August 2023 by James D.
This bike shop is absolutely stellar. My wife and I have frequented another bike shop for years but they didn't carry any bike models for our particular use case within our narrow price point. I was calling around to other shops to see what offerings were available and I was surprised to see this shop listed so close to us because I had never seen it before (they have no sign on the shop, it is just painted on the windows). One of the owners, Chad, answered my call and talked to me about some options I might consider. He was very kind and took several minutes answering my questions. When we visited the shop, we were able to continue our conversation right where we left off. Chad spent a great amount of time talking through specifics and asking a lot of questions about our use cases. We talked about places we ride locally and places we ride when we travel. He would always ask how much detail we wanted in answers to questions and would very patiently break down every facet on every bike we asked about with no signs of hurry or being rushed. When we finally settled on a model, they didn't have any on hand but they ordered them for us on a reasonable down payment. I also want to highlight the fact that he was perfectly fine with us thinking on it and coming back, there was no pressure to purchase that day. When the bikes came in, we scheduled a time for a fitting. Sarah, the other owner, took time adjusting every bit of the bike fit to our exact specs and Chad spent a great deal of time working on our suspension while also talking us through how to make adjustments on our own. Their attention to detail was incredible and they even took time to cut handlebars and find a more suitable saddle for my wife during her fitting. On our first outing on the new bikes, I made a silly mistake and kinked my dropper post cable. When I brought it back to the shop the next day, the mechanic Andrew dropped what he was doing and fixed it while I was there. Every interaction with the staff here has been amazing. They are genuinely good humans who love bikes and care about their customers. I cannot recommend them enough.
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May 2023 by John VanEaton
I just purchased another bike from Chad and Sarah Shanks. Their expertise always results in a bike that exceeds my expectations every time. They care enough listen and give advice for all things biking. If you are looking for bike repair, you can't find a better shop. I have a very time demanding job, so I value a shop that fixes it right! I have referred several friends that have bought bikes from Chad and Sarah. I always get the best feedback!
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May 2023 by Michael H.
I needed help with getting a gear set off the wheel of my E bike and they did it for nothing.
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April 2023 by Trey T
This shop is amazing. No pretentious attitude, which I've encountered at too many bike shops in the past. I think at this point I've had at least some interaction with every employee in this store. Everyone is friendly, everyone is helpful, no one has an attitude.I can be picky, I usually ask a zillion questions and yet I've been handled with patience each and every time.I've been super impressed with this store and would highly recommend to anyone in the market for a bike or bike components and accessories.
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April 2023 by Brian Trevino
Absolutely incredible and HIGH QUALITY place! The top brands are found at this store. The owner is EXTREMELY passionate about his store, bicycles, and the love of riding. He even has his own YouTube channel explaining things every biker needs to know. I'm excited to purchase my first road bike from your store! Thank you for such an incredible experience!
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April 2023 by Scott K
Outstanding service and knowledgeable, free advice. If you live in Norman or are visiting like me give these guys a shot. Legit Local Bike Shop.
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February 2023 by Mike Danielson
Incredible bike shop. If you want a trusted opinion on all things bike, please go to this shop. Owner is an incredibly humble and nice guy who genuinely wants to help people in the sport. If you are a new rider and nervous about getting started, this is your place to go.
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January 2023 by Debro Green
I love these guys and gal. Super friendly and welcoming. Sometimes I stop by just to say Hi. My go to bike shop in Norman. I ride my bike as a daily commuter and I like to work on my own bike and they are extremely knowledgeable and helpful. And always get me back on the road with any parts and tools I need to get the job done.
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November 2022 by Peter E.
I broke a part on a complicated, electronic derailleur. The Shanks' had to send it back to the manufacturer numerous times to try and help me keep from having to spend a lot more money buying a newer group set. They were in my corner and my advocate the whole time. The system was finally fixed by the manufacturer and despite the fact this took up way more of Chad and Sara's time, I was shocked how little they charged me for labor. People don't understand that their time is money, just like any service business. Thank you