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February 2024 by Monica Maynes
Aubrey was very kind and professional. He needs a raise. I am an older person? He gave information that I could understand. Thank you
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January 2024 by Shaina Oquin
Friendly staff. Great service
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January 2024 by James Piasecki
Noah was very quick and professional. A please to do business with.
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December 2023 by Samuel L.
Knowledgeable, patient, and well-organized! I came here on a weekday. The employees here at that time are knowledgeable, fair, friendly, patient, passionate, and honest about mobile technology.
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November 2023 by Strawberry Limeaid
do YOU want to experience phone issues and problems with your plan?? COME RIGHT ON DOWN TO ATT on 12th and Alameda! ... anyway horrible experience. unprofessional staff and management. Very nice people but they need a bit more training on all fronts. Thanks for reading my review!
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November 2023 by christine p
Josh has been phenomenal and is always helpful! I have followed him from other stores because he’s the only person I trust with my AT&T account.
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November 2023 by Jason Myers
Josh helped me out. He did nothing but pass the buck. I had to come back twice with my issue. I was told since I can't pay my bill they can't help me. Funny part I left the store went home paid my bill with the same card that was declined in the store magically.Moral of the story. If you are not rich enough for them to help you they don't feel the need to help. Just shut up and pay your bill.No wonders the store has 1000 day and they get excited.They had no problem talking business about their sales while I was being told I could make my paymentClass act. Ask Josh for the confirmation number he has it.
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October 2023 by Kesean Hall
Nothing but liars here and false promises to get a sale. Was told the manager would contact me regarding a promotion he never did. Then when I go up to the store to ask about it the employee said he wasn’t entirely sure how the process works. Why are you promoting something if you don’t even know how it works. Manager didn’t even have the decency to talk to me. If you are looking for a provider do not come to AT&T especially this location
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October 2023 by Ashley A
I have never had an easier or more pleasant experience than at the East Norman AT&T store. Aubrey was so knowledgeable and helpful!!!
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September 2023 by Dawna Leigh
Had the best experience in this store with getting my phone unlocked. The young man knew what he was doing and I hope he will get it paid back in return for his kindness and his knowledge especially to those of us who are older and need help from younger people like him who are in need of assistance from the smarter people out there. Thank you so much for your help and being so kind. ❤️. Dawna Tolle
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September 2023 by Joan Rivers
Wyatt is the most knowledgeable rep I’ve encountered at an ATT. Can’t wait to come back.
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August 2023 by Donna Brown
Alyna F was our Tech and she was very efficient and helpful in helping us purchase and set up our new phones. Both Techs were very knowledgeable with many tips to share which made the wait time for new phones to merge/setup pass quickly. It was a positive experience!
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April 2023 by Natasha Coleman
Went to get a new phone and transferred my number Wyatt was such a great help!!! He was pleasant, very very helpful and a pleasure to work with!!! Thank you so much for your help Wyatt!!!!
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February 2023 by Cat Vanderpool
Really disappointing experience with this store. I was told by AT&T online customer support that I needed to come into a store to switch over my account to a different name. Representative at the store told me I had to open an entirely different account and he couldn't help me; that I'd need to call AT&T customer support. Clearly, this can't be correct but the sales associate was not interested in or capable of helping me.
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February 2023 by Kristie Bruneau
I have been to this location several times in the past couple months and this team is amazing, I have everyone’s biznus card. I love authorized retailers because of this store!