BancFirst receives mixed reviews from customers. Many praise the staff as very nice, super friendly, great, and very helpful, with specific employees highlighted for saving a situation and creating lifelong account holders. Customers report that people are great and do anything for you. However, other experiences note a rude and unhelpful employee at the desk who would not assist with a request, contrasting with a friendly counter person. Overall, some customers consider it the best bank in the area, appreciating the service from helpful individuals, despite occasional negative interactions.
Every time I have visited any Banc First the customer service was impeccable!!! Kudos to all the staff💯
August 2025
I'm here to leave Richard a 5 star review very nice and super friendly I appreciate you it's helping me to retrieve my birthday money from Lynn thank you wanted to let you know I appreciate you all very much thank you Richard 🙏
June 2024
So I actively hate banks but Kristi and Tyrese literally saved our lives helping us with an huge hiccup we had while closing on a house. Absolutely use this branch. We will be life long account holders for sure.
