Bank of Oklahoma is a trusted financial services provider with a history of over a century, focused on building strong relationships with its clients. Customers appreciate the friendly and caring customer service, highlighting staff members like Michelle and Javier for their kindness and professionalism. The bank offers a range of services, including ATM access and the Express Bank Line, which has received positive feedback for its helpfulness and efficiency. Clients also value the assistance from loan specialists, such as Daniel in Norman, who are courteous, helpful, and provide tailored support. While most experiences are positive, some customers feel that phone banking could improve, as they perceive it as less attentive. Overall, Bank of Oklahoma is seen as a community-focused bank that provides thoughtful expertise and strives to go above for its clients, helping them succeed in their financial goals.
Excellent customer service! Friendly staff. Anytime I have questions, the staff answers them or refers me to the appropriate person. Excellent location! Highly recommended bank for you banking needs.
December 2023
First time to ever stop and use the ATM at this location. Awesome location I had to get me a photo of it I'll have to come back and check it out during the daytime I've been with this bank for over 10 years and I wouldn't go anywhere else they're very customer friendly and I appreciate all they do
October 2023
Being new to state she was able to give me all the information I needed and more so kind and caring..Michelle's customer service was amazing ?