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November 2023 by Joshua
Awesome service and i work in the industry. Been to 4 different places and i hate pushy sales people. All i got from the is trying to see what i wanted and matching it. So if you need a new car. Nissan's are great and the best is Bob Moore, then ask for Danielle
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November 2023 by Crystal Brady
I purchased my vehicle here a couple of years ago. They made the sale easy and fast. They got me a fantastic offer on my trade and a satisfactory interest rate on my new vehicle. Fast-forward to today; I recently took my car in for recall repairs. Everyone in service was welcoming, kind & helpful. Although the help desk did not save my appointment, they squeezed me in due to the inconvenience. I love that the service tech texted me their information so that I could gain insights as needed. I wish my fuel pump would have been able to be repaired as I’m fearful of driving my vehicle now, but I understand this is not their fault as the technician stated the part is on backorder. Hopefully, Nissan will be able to repair my further fuel pump recall promptly, as I have been pleased with my car and Nissan. Thank you.
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November 2023 by Kim
Austin was fantastic to work with. He listened and conveyed my issues to Jim who did the service. I felt at ease with the video of inspection making me aware of items that did and did not need repair at this time. The communication surpassed my expectation. The quick resolution of my problem and quick turn around were appreciated.
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October 2023 by Mariah Vargas
I received great service every time I visited Bob Moore Nissan. I couldn't find anyone who would help me repair my tire until I went to Bob Moore Nissan, and they repaired it for me the same day! Jason is awesome and super helpful!
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October 2023 by Heath Hans
I had some ongoing issues with an older Pathfinder my son owns and the service manager and shop manager were extremely helpful in diagnosing the problem. They took a test drive with me, spent extra time dealing with the car and were wonderful all around. It was an extremely busy Friday and they seemed short-staffed with the construction, but I was very pleased to say the least. Thanks!
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September 2023 by Scott Evans
Service manager Jason handled multiple issues, including dealing with the Extended warranty folks with ease. Very happy with the way the whole experience was taken care of and how the stress level was kept at a minimum.
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September 2023 by Rebecca Price
Austin checked me in quickly and efficiently. I told him what I needed and to call me if something else needed to be fixed. Everything was done, I could have paid online, and was able to pick my car up after work.Excellent experience with Bob Moore Nissan.
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August 2023 by Chris Valencia
I just came in for an oil change. Austin was pleasant, professional, and engaging during our conversation. This could easily be a “service oriented” and transactional conversation, but Austin seemed to show a genuine interest in engaging with me as a customer. A refreshing customer service experience.While waiting for the oil change, I was approached by Jake, a member of the parts department. We had a conversation about some accessories/modifications I was interested in and Jake listened attentively to my needs and recommended several solutions, offering to do research and find available parts. This was a wonderful addition to the visit. I walked away as a better-educated customer with a connection to the parts department for future needs. A great way to ensure a return visit for customers!
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August 2023 by Erika Jernigan
Austin is great! I'm a stickler for integrity and Austin and staff have it. If I need more than what I came in for they they let me know and don't lie and try to make me purchase things I don't need. Always nice and professional never rude or treated like a product on the assembly line at a factory get as many as you can in, rush rush. I ask lot of questions and they are always answered without irritation.
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August 2023 by Ronda Byrne
I was there for my periodic oil change, tire rotation and multi-point inspection. Lara was great! She was cheerful and eager to answer questions. The whole process was seemless and the work, including changing cabin and air filters was quick and reasonably priced. Great experience!
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July 2023 by D. Rutler
I want to share the incredible experience that I had with this dealership and my salesman, John Kent. I live out of state but found the car I wanted at Bob Moore in OK. They held the car for me till I could come look at it over the weekend. On arriving, everyone was courteous and friendly especially John. Personal circumstances prevented me from being able to purchase the car as planned. But Kenneth, the used sales manager, could not have been more understanding. I highly recommend this dealership and would certainly work with them in the future.
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July 2023 by Anthony Dickenson
Robert Walker and Carson Howard were wonderful salesmen and a big help in making our decision to buy our Nissan Leaf. Their demeanor was friendly and their sales tactics never felt pushy or overbearing. I would definitely recommend Robert Walker and all the staff at Bob Moore Nissan/Norman to anyone looking to buy another vehicle.
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July 2023 by Michelle Hammond
Brian was very friendly and patient with me during the purchase process. He was willing to go over all of the car features as much as I needed. Great experience.
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July 2023 by Shelby Hawkins
Extremely happy with how I was treated and cared for during the car buying process! Brian was extremely knowledgeable and patient with me which speaks volumes to me! Was definitely my lucky day in every way! I love my new car! Thank you so much!!
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July 2023 by Hannah Reyes
We had such a great car buying experience working with Brian! He was so kind and knowledgeable when answering any questions we had during the process. Would recommend him to anyone!
