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April 2025 by Kyle Rucker
My experience at Cricket Wireless was excellent! From the moment I walked in, the staff were welcoming and eager to help. They patiently answered all my questions and made the sign-up process incredibly smooth and easy. I left feeling confident in my choice and impressed by the excellent customer service I received. It's clear that Cricket Wireless prioritizes its customers and strives to provide a positive and hassle-free experience.
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February 2025 by Stephanie Cross
Hayden was GREAT!!! She answered all my questions. She was knowledgeable regarding the phone I was wanting.
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July 2024 by Sf Desk
Hayden was super helpful. Every time I go there always do their very best to take care of everything that we need. Always such a pleasant experience.
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June 2024 by Allison Niles
Leigh Ann and Hayden are amazing. I come into the store with questions. They never make me feel dumb. They are always eager to help me, and want me to save money if possible.
Great customer service. Highly recommend!
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April 2024 by Willard Edge
When it takes 40 minutes to get a bill paid and they couldn't even break a hundred dollar bill. This has to be the worst phone company there is. Less than One Star.
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March 2024 by Jessica Hayes
Leigh C was awesome and helped me! She's great! Thank you!
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February 2024 by William Henry Meadows Jr
Only one team member on duty
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January 2024 by Vicky martin
The sweet girl that helped me get my number transferred and my account set up was utterly helpful and super sweet and a delight to do business with
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December 2023 by Deanna Wilkerson
there is never more than one employee working ..the service time can be a good little wait if someone is purchasing a new phone. The employees are not very friendly
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November 2023 by Robbie Walker
Helpful staff!! Great Prices!! Excellent Customer Service!!
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October 2023 by vida Murphy
Sweet and helpful workers
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September 2023 by Julie Abele
LeAnn is the most helpful and pleasant Cricket employee I have ever dealt with!! She was the ONLY employee in the store at the time and she was just calm and not flustered. She helped everyone with a smile on her face. She got my Son's new phone set up and made him happy!! She is amazing! She defines "great customer service"!
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September 2023 by saundra lauderdale
The lady was very nice and i signed into a new plan
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July 2023 by Mark Brand
They keep hanging up on you!
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July 2023 by Karen Harkins
We switched to Criciet was told our phones would work with Cricket. They work unless we need to use hotspot. Which we need the wifi hotspot and told the person that we needed hotspot. He assured us it would work with our phones. Wd turn on wifi hotspot to find out our phones do not work with Cricket wireless. Not happy will switching to another wireless company. We need wifi hotspot. Why continue with company that didn't tell us we need to purchase a criciet phone that our phones will not work.