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June 2025 by Christy
The gentleman at the front was so helpful and informative, giving a full explanation of everything without talking down to me or trying to upsell things I did not need. As a woman, I am often treated like an idiot and lied to when trying to get service for my vehicle, and it is utterly frustrating. Having someone treat me like a reasonable adult was refreshing. I appreciate the excellent service.
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June 2025 by Melissa G
Really great guys who helped me find a good deal for new tires. Brought it in with no appointment and got it done in a couple hours. We've used the main location for years and I trust them so much, they're like the uncle who know cars, tell you what's wrong, then advise me on what needs to happen quickly and what can wait, and for how long.
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June 2025 by Barbara Arney
superb service. got us in quickly. we are a return customer.
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May 2025 by Harry Boyd
Honest appraisal and provided appropriate service and no more than needed. Makes me trust them.
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May 2025 by Ain't Misbehavin62
I spend a zillion dollars on tires ., a year ... I had to buy two tires in corpus Christi not even a year ago with a 70,000 mile warranty on it I'm not quite at 70,000 mi but Firestone here in Norman will not honor it says I have too many miles even though it's not 70,000 mi yeah do not participate and buy anything from Firestone DO NOT BE LIE TO..go anywhere else.
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May 2025 by Coal Meric Taylor
Them folks are for sure getting served some legal papers
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May 2025 by Tonja Stratton
I was very disappointed in the original visit. The technician that did the alignment didn’t have the vehicle running. It has air shocks and requires it to be running. The return visit was handled like a professional. Chris went above and beyond to correct the problem. We also needed tires. He made it happen in the quickest manner and it was perfect. I appreciate the solution to the problems. I do recommend this location for your needs.
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May 2025 by dennis harrison
Everything was explained in a way I could understand, I was given a price that didn't change, my vehicle service was completed on time , friendly knowledgeable people
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May 2025 by Jason cavin
Very professional, very nice place and they'll work with you to find what works best for you.
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April 2025 by Tom Rowan
This Firestone on Main St. in Norman, OK had Outstanding Employees and took great care of my {Black} Camaro and me!
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April 2025 by Graham Nelson
They were quick and with a good diagnosis, and helped me find a coupon that reduced their already reasonable prices
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March 2025 by Chris Morgan
Always getting excellent services and recommended needed for my cars
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March 2025 by Shawnda Baumann
Quick! Friendly!
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March 2025 by Michelle Tischler
I understand selling service, but they did try to oversell me on suspension work. I brought it in for brakes and a water pump issue. They sold me on head gasket replacement and brake bleed and told me it was low in coolant. Driving from OKC I smell exhaust in my cabin and my engine knocks loudly and wouldn't go twice. Praying it's ok, I stopped in a gas station & checked the oil. I could see smoke coming out from the manifold and found an oil leak. I crawled under my truck and there's oil everywhere. I had to put oil in it to get home. Checking back tomorrow to see if we can iron this out.
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February 2025 by Martha Winters
The guys took care of my service needs.