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February 2024 by Lorie Burton
They have been great at diagnosing and fixing problems. The turn around time is usually pretty quick. The only thing that could have been better is just communication initiated from them instead of us having to call to find out information.
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January 2024 by Brian McKamie
I had a front end alignment done on my daughter's car. It had been done before at another place but the result here was significantly better. It drove nice and straight finally! I took my car there the next week and had the same thing done with an equally great result. I'm grateful to have found a place that does great work and I'll be back!
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January 2024 by Steve Whelchel
We’ve been going to Firestone for car maintenance and tires for years. They’ve always been friendly and diligent in taking care of our cars.
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December 2023 by Dick Hastings
My vehicle was brought in for oil change, brake inspection and tire rotation at the very beginning of the morning. I received no calls to let me know the status of my service or when I could pick my vehicle up. I called the following day to understand when I if my vehicle was ready. I was told by the representative that my vehicle was completed at the end of the day and that they must have forgotten to call. No air filters or anything else was replaced but it took a full day and no one provide a status of my vehicle. I understand that the car wasn't vacuumed as a courtesy, but all day to complete very basic operations and few of them, coupled with no call to update me falls well below customer expectations.
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September 2023 by Carolyn
Great service!! On time and efficient. Much better price on a battery for a Mercedes than going to the dealership. Thank you!
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August 2023 by Wade Watkins
Excellent service and I truly appreciate the professionalism and honesty. Shout out to Jeff and Jason for answering all of my questions. This will be my go-to auto place in Norman!
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August 2023 by Max Henderson
New tire popped after 115 miles. Not sure how far the pair they replaced would've gone, but I know it would've been farther than 115 miles.
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July 2023 by Lawrence C.
Took 2022 Cadilliac in to get tire fixed. Prompt service, fair price. Other vehicles taken there all serviced fine. No issues. Friendly staff.
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July 2023 by Randy Wing
Good service. Good coordination. They will do work faster if you stay on the premises.
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July 2023 by Miguel Cervantes
They have great costumer service and they are very honest, you just have to understand that maintenance on a car will always be expensive if you don't know how to work on it yourself
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June 2023 by Jeri F
This location's staff is great. Always super helpful and kind. I have worked closely with Logan & Jason at this location over the years and they always take care of all of our needs.
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May 2023 by AJ WATTS
Sold me two year old tires. Wil never go back here they wore out very fast. That being said the service members were good. But I wasted my money.
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April 2023 by Cindy Flippin
Service was excellent and work done in timely manner. Manager and employees all with positive attitudes!! Logan especially helpful. ? thanks guys!!!
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April 2023 by Cole H
Worst oil change service. All items in glovebox and center console were ripped out including the plastic lining under the passenger side dash. Really bad stuff!!!Service: Oil change
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March 2023 by Patti Ferguson
Had front end alignment. Dropped off car for work.Everyone was extremely nice, knowledgeable Car ready when promised.I have gone to this Firestone for many years. Great management.Thanks
