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December 2023 by Patricia Cowell
Very nice people. Quick service. I have a savings account and safe deposit box, and they're helpful and professional.
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December 2023 by Jalal Farzaneh
I have been banking with first fidelity bank for the past 40 years. The staff are always courteous, call customers by name and have an interest to help. Kudos to the management for having such high quality of customer service
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August 2023 by Serana Nelson
I love banking at First Fidelity. Their customer service is superior. They are always so kind and so helpful. They go above and beyond to help their customers.
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July 2022 by gene gregory
went thru the drive thru and wanted 1's and 5's. teller looked at the paper like it had bug guts all over it. showed it to another teller, both not busy, and both frowned. what is your account number she asked? when informed i don't have an account with the bank was told only if i have an account can they help me. really? ones and fives
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May 2021 by Brent Newman
Slowest drive thru I’ve ever been thru just trying to cash a check and I’m the only one here still takes 20 minutes
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October 2019 by Richard Church
Always great service
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April 2018 by XxRebelRosexX
I was having issues with signing into ffb on mobile and online but Cathy from Customer Service was sure to pass on the news about the issue. While I was on the line with her I asked if I would be able to cancel a deposit I did through the app and she said she'd see what she could do. To guarantee that it actually cancelled and I wouldn't have an issue I requested that she call me with an update. Within a few hours I had receive a voicemail and it was Cathy telling me that I had the a' okay about the check and that it was cancelled. I appreciate highly that she took the time to give me a call, it made everything less stressful.
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March 2018 by Julie Youngblood
I've always liked first fidelity bank!
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February 2018 by Haley Thompson
Very rude ladies, i was only in the lobby for about ten minutes and heard all of them whispering and talking badly about other women AND speaking poorly about my wife who was trying to open an account. Wouldn't recommend if you like hospitality.
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August 2017 by Richard Adkins
Best and friendliest bank I've ever had the pleasure of using. VERY quick, efficient, accurate and friendly drive through.
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July 2017 by Vickie D.
Amazing staff! Friendly and helpful.
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July 2016 by leelee kay
Very nice staff!
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March 2016 by denise jackson
I was making a deposit in the drive thru and didn't fill out any information on the deposit slip except for the $ deposited. When i realize this my teller # 569 tells me "no problem. I found you". Above and beyond. Thank you!
