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February 2024 by Angel Critz
Highly recommend going to Fowler! I’ve had several experiences throughout the OKC metro and hands down this was the best! Matt, Ryan and Heather made this so easy for me. Answered my numerous questions and helped me make the decision that was best for me. If you’re in the market for a Toyota or even considering one, go to Fowler in Norman, you won’t regret it!
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January 2024 by Maxine Breedlove
Stopped in last 9-23-2023, and Dirk (I believe?) helped me. I simply drove into the service area, he kindly checked the oil in my Land Cruiser, made a recommendation, and added oil. We visited the gift shop, and we were on our way within 15 mins. Everyone, including Twylia P. who checked us out, was professional, welcoming, and clean-cut. Super impressed with the old-fashioned service and the tidy dealership. Came across the receipt, and had to take the time to give this place its 5-star props.
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January 2024 by Nicole S
Smooothest and Best Experience buying a vehicle!Recently purchased my Highlander from here. Walked in on a freezing day and was greeted right away. Met with Duane, and so thankful we did. He listened to what I was looking for, and showed me the vehicles I was interested in and some extras. He warmed them up and let us drive them with no pushiness to buy, just answered all the questions we had.I'm still in shock how pleasant our experience was. Thank you to the amazing Fowler team!
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January 2024 by Jay Jones
Horrible salesman. my wife wanted to buy a Chevy blazer was very serious about buying the car talked with him over the phone for three days. They didn’t want to accept the offer that she was making. so she went to a different dealership and got a different blazer. and then they called Wanting to accept her offer. They could have made a sale if they would’ve just been reasonable.
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November 2023 by George Ramirez
My wife and I had the best customer service yesterday at Fowler Toyota in Norman. Matthew is a great salesman, finance team was great. We had just been at another dealership and had the worst customer service ever. So it was a blessing to buy a truck from a great company that cares about the customers and sales great quality of vehicles. Thank you
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November 2023 by Lance Garmon
Connor and his team were super helpful, and made us the perfect deal! We had negative equity, and they were super helpful with it. They did not try and give us the run around and were straight forward and honest! We will definitely come back to buy from them!Only negative to our visit was that we were not able to get GAP insurance through them, due to not financing through Toyota!
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November 2023 by TJ Riner
Jacob was very very helpful and super nice. He was there for every question I had even when he wasn’t working. 5 stars just for him! Sam was also awesome! Helped me with all my financial needs. Super awesome team and service! Will definitely always use Fowler Toyota for all my vehicles. If you need a new vehicle, this is hands down the place to go. Professional and not pushy. Wish I could give more stars! Thank y’all so much for helping me out!
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October 2023 by Tevin James
Long grateful and highly positive review coming in 3... 2... 1... WOW! Words cannot describe how this dealership and my car dealer, Matthew Newton, were very helpful and understandable with me being my first time financing a car and working with me to lay out my options for which car I wanted (spoiler alert: got the new 2024 Corolla Hybrid LE and it is AMAZING !!!). Matt told me everything straight up, which is a HUGE plus for me because honesty & communication are my biggest things that I look for. And that is what he and Fowler Norman has done. Which is what I definitely value a bunch! Thank you times INFINITY to you guys for being so helpful and helping me out getting my first car through you guys!! I will for sure recommend any future car buyers to this dealership, especially Matt too!! Thank you again!! In the mean time here are some pics of my sweet new ride + playing Taylor Swift cause why not! :)
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October 2023 by Lao S.
Nearly 2 hours for an oil change at 1:00 on a Wednesday? Even with an appointment. They sent me a special offer, and I had to be the one that ensured the tires got rotated and they didn't even wash it which was also included.
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September 2023 by Brad N.
Louis Parris at Fowler helped me find a great deal on the truck I wanted. He was patient with me as it was a big purchase and took multiple days and drives to get it right. Finance guys such as Dylan Sturgell were exceptional also.
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September 2023 by Michael Chavez
Hands down the best car buying experience I have ever had. Both on the sales side and financing side. Louis made everything about as smooth and easy as it could go. He was straight forward with everything from the beginning. When I asked if there were any “hidden” fees, he simply pointed to a sign literally on his desk that basically said there was one, standard processing fee, that was it. Again, everything was upfront and mentioned at the beginning before anything else. The whole experience was outstanding.I purchased a used 2023 Toyota Tundra, and after it was sold, I noticed a small dent that I didn’t notice before. It wasn’t on any of the pictures or descriptions. When I pointed it out to Louis (again after the sale) he said give me a second, then came back and said that they didn’t see it either, and that they would take care of it, no problem. A week later, I brought it in at my convenience. In about an hour, they had it fixed and I was on my way!Truly honest and good people there.Thank you Louis and Fowler Toyota of Norman!
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September 2023 by Damon L.
I had a wonderful experience at Fowler Toyota. It started back in January when I came in to put a deposit on a new car. That experience was average and nothing special. A few weeks later, the car salesman that I came in to see left and Jacob Callaway took over. I absolutely enjoyed working with Jacob and he completely changed the car buying process for the better. Jacob communicated with me every 1-2 weeks to pass along updates. What stood out to me was the positivity that came from his text messages. It made the car buying day more enjoyable because I already felt at ease walking in. I informed Jacob of my experience when I first came in back in January and he did a fantastic job taking the rating from average to exceptional. I highly recommend this dealership and Jacob. He's one of the good guys.
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August 2023 by S A
Update: the general sales manager reached out and was very helpful and fully understanding of what took place. Was apologetic and said he was going to address the communication issue. Was sincere and apologized for the frustration. Upgraded review to 4.Wow wow wow.. what a mess of a car buying experience. Took 5 days to get them to let me drive the car off the lot. Due to severe lack of communication. Short staffed. At the end of the day they gave me some things to make up for the delay But wow do not go if you are in a hurry you will be there for a bit! They tried to do the typical dance of car dealerships, but if you know how to play the game you will do just fine. In the end I drove away in a good vehicle but not with out a few headaches.
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August 2023 by Shania Maurey
I can not thank Fowler Toyota enough. I traded my old car in with the hopes of just getting anything that will get me from point A to point B. I feel like they read my mind because they were able to get me into the car they didn’t know I wanted and so much more. They worked with us on everything we required financially!! I don’t feel like they tried to screw us over! I am very happy with the customer service we received! Thank you Oscar, Miguel, and Heather!
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July 2023 by Sara Myree
I bought a new car here and had an amazing experience. I reserved my car and during the waiting time I was kept in contact with, updated, and felt in the loop. Tyler was my sales guy and he was awesome. Tyler in finance was also very helpful! I will recommended everyone to go here if you’re in the business for a new vehicle! These people will treat you like family! Cannot recommend enough.