Guitar Center is a popular music retailer that offers a wide range of instruments, accessories, and professional services. Customers consistently praise the store's excellent customer service, with staff described as patient, courteous, and extremely helpful. The employees are knowledgeable and go the extra mile to ensure customers find the right products and accessories, even staying late to assist. While the checkout process can sometimes be slow due to technical issues, the overall experience is positive, with the store's guitar service department receiving high marks. Customers appreciate the opportunity to explore instruments and receive great instruction from professional teachers, who are skilled at understanding individual development styles and keeping students challenged and excited to practice.
Great customer service, Austin was fantastic help with price matching my online order. Call took less than 5 minutes and was seamless. Thank you!
November 2025
The young man who helped us was great but the computer they use to check out customers was extremely problematic. We waited over a half hour to check out!
November 2025
Great experience at Guitar Center in Norman! The staff were very helpful and friendly. They fixed my son’s guitar quickly and did an amazing job. Excellent service — we’ll definitely be coming back!
