Hertz Car Rental
Car RentalHours:
1354 N Interstate Dr, Norman OK 73072 Hours
About Hertz Car Rental
Hertz Car Rental on Norman North Interstate Drive offers a wide selection of vehicles including luxury and sports cars, SUVs, EVs, vans, and trucks. Many customers report fantastic and pleasant experiences, describing the team as friendly, kind, prepared, quick, helpful, exceptional, and knowledgeable. Staff are noted for being flexible, providing all information upfront for a smooth process, and having everything set up in advance for insurance replacements. Positive reviews highlight clean and very nice cars, with clear instructions to return the vehicle clean and with a full tank of gas to avoid extra charges. The team's attention to detail, such as preparing the car with heat and defrosters on a cold day, is appreciated. However, some reviews indicate operational challenges. One customer expressed that the location can be extremely busy, questioning how a single employee can manage all tasks like phones, check-ins, and car inspections while maintaining decent customer service. Another noted an issue with deposit returns even when the car was returned clean and full of gas. Despite these concerns, many customers emphasize exceptional service from specific staff members and state they will use this Hertz location for all future rentals, having had a great experience from start to finish.
Most Recent Reviews
October 2025
We use Hertz every time we need to rent a vehicle. We have had a few issues over the years but they always hard work to resolve it. Big thanks to Je-an Mae C. From customer services.
October 2025
Norman, OK (I-35 and Robinson St) location was great. Staff was great, easy check-in and check-out.....great experience overall!
October 2025
Sandy ROCKS! Always courtesy, professional, and knowledgeable. Incredible lady to do business with!
More Comments(116)
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