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February 2024 by charlena goodman
Did a return it was simple and fast
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February 2024 by Jeff Fields
I determine where I buy items based on price. However, I discovered that their online price is sometimes cheaper than the shelf price. They word it online as sometimes an online price may not match the shelves price due to in store promotions, discount, clearance, but that isn't the case when the online price is cheaper than the shelf price. I think it is bait and switch.
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February 2024 by Celia jones
Frustrating. We were looking for microwaves and not much on display. Good customer service, they tried to help.
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February 2024 by casimer ciulla
Outstanding
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February 2024 by tibedets _
Alicia and Xavier helped me so much. Such nice, knowledgeable, and friendly people!
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February 2024 by Susan McKee
I had trouble finding a part, had to go to the front to ask for help, said they'd send someone, no one came. I climbed the shelf to search, no part, was told basically, "we can't help you." ? No offer to order one.
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February 2024 by Nancy lunsford
I ordered a freezer online which said it would be delivered on Jan 27. Then got an email showing it wouldn’t be delivered until feb 15. I only ordered it at lowes because of the delivery date. They need to update the website to say delivery unknown. False advertising and inconvenience.
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February 2024 by Michael taylor
Could have a better selection of shark bite fittings.
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January 2024 by Dan Wells
Hard to find someone to help without walking a mile instore.Store pickup was confusing....feels like trying to cut down on customer service....auto kiosk with a locker system...
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January 2024 by Shaina Oquin
Could not find any staff to help me.And didn't have what I needed
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January 2024 by Rusty Stepp
Great customer service!!
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January 2024 by tom kamis
We went to home Depot to find chemicals their website said they had in stock. Their website shows locations of items, they locations were all wrong and no one updated their site. We left home Depot and came here to Lowe's. We instantly found the chemicals where they were supposed to be. They are more professional and their website locator is accurate. Home Depot could learn from Lowe's. Choose Lowe's.
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January 2024 by AMB
Pricy but you find all home stuff
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January 2024 by Brenda Imel
Our go to place for home improvement!
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January 2024 by robert kakusuken
Too many employees acting as managers with policies that violate Lowes company policies.
