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October 2023 by Jeremy McAfee
Outstanding staff! Favorite (and best) place to get shoes in OK!!
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October 2023 by Heidi Brady
I thought I might've found one store in the United States that sold extra wide shoes. I was wrong. It's 2023...why are all clothes and shoes (in stores) still only sold for short, thin people?
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August 2023 by Shannon Meiser
I visited the Norman store today to find a pair of shoes. I have MD and it is not fun finding comfortable shoes. BJ, or Bradford was beyond helpful. He listened and knew exactly what would work and they did. The other employees helped find shoes and Jibbitz for my kids. It was such a pleasant experience!! Thank you
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August 2023 by Tobar F
Went with my Partner to buy some Birkenstocks the other day. She has a very used pair and the employees were very nice and accommodating. Our issue came with this one well kept employee, tried to explain to her how to put on a Birkenstock in a condescending tone. That wouldn't had bothered us much, if he hadn't called his female coworker stupid for asking a question at the register a few minutes later. It rubbed us off the wrong way to treat others that way. Although our other helper Reed was awesome. Hopefully what we saw doesn't happen all the time
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June 2023 by LaDonia Greer
I asked someone, turned out to be the manager of the store about picking up a shoe I had ordered yesterday. She handed me the she shoes and was very abrupt and walked away. The shoe was the same size as I usually get but was much larger. I might have been interested in getting another size but I was a bit taken back by the continued attitude of the woman manager.
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May 2023 by Sherrie Snow
Great customer service. I have extra-wide feet. Most ladies width are D. I need more of a men's 2E width. I'd chosen a ladies pair that were uncomfortable. With my receipt & original box, they.quickly swapped the shoes, no questions asked & I was able to find the new pair of shoes that did fit & swap with the pair being returned all within 20 minutes. Great service since I stay extremely busy most day so I'm appreciative of the prompt service even on a busy Saturday afternoon.
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April 2023 by FixedRNG
The Manager BJ here was horrendous to me and my girlfriend consistently pressuring us to buy stuff to the point where we didn't feel comfortable in the store. Is this good customer service metro?!
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March 2023 by Kitty Brown
Good selection of stuff. But why are you training the staff to be stalkers? I went in the other day with my husband and the sales associates were eyeing my every move and relentlessly trying to talk to us. I politely said I didn’t need help, but they continued to follow me like vultures. Once I finally had some things picked out, some girl tried to take it to the front. Like as if I was going to steal or something. I feel like I am a piece of high priced art when I come in here the way the employees stare and lurk. Couldn’t make it any more obvious they make commission. Will not be returning. Why is this encouraged??
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January 2023 by Gary McGinley
Went on the recommendation of a friend to look at KODA shoes. Salesman was very knowledgeable and helpful. And yes, I bought a pair. Extremely comfortable.
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January 2023 by Junsinator
I found a pair of shoes online, however, the website would not allow me to use store credit as an option. Requiring assistance, I called the Norman location and Lyliana was able to locate the shoes at the OKC location and offered to them shipped to my address. She was friendly and accommodating. Awesome customer service.
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December 2022 by Dylan Vann
Incredible selection of clothes and shoes. Somewhat expensive but not more than what these same brands cost elsewhere. A young lady helped me find the jacket I wanted at the Edmond store and get it shipped to me quickly and efficiently. They don't hover over you or follow you around like at some stores. If I had the money, I might have bought half of the items in the store.
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November 2022 by Heather Meek
The ultimate in service, style, and selection for shoes, clothing, coats, and accessories. The knowledge and support we received in finding the perfect fit in shoes was outstanding. The employees here really care about your experience and finding exactly what best fits your needs. Highly recommend!
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October 2022 by Susan Lovett
Just bought a 50 OU vintage tshirt. The first time I wear it, I see it has tiny holes and a stain that appears to be from a machine. I take it back to the store, and they tell me that it didn’t come like that. I’ve shopped at Metro on occasion. This will be my last trip.
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September 2022 by Michelle S.
Shoe selection is pretty good, store is nice, the employees constantly breathing down my neck make me want to stick to online shopping. I've literally left the store and gone to Academy bc they would not leave me alone. One in particular gave me at least one rude comment.
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August 2022 by KRISTIE ROZIER
While I did not buy anything on today's visit, I am always impressed with customer service here. Today Jose helped me beyond expectations. Thank you and we will be back
