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November 2023 by A M.
Don't trust these scammers. They will tell you the tire isn't repairable and needs replaced to try and sell you a tire, but I told my husband go to discount tire and get a second opinion i don't trust dealers (and this is why) discount fixed it right up said it was repaired safely and we didn't even have to pay anything!!! Makes you wonder how many people just say ok go ahead. Terrible customer service. And we bought the darn car here. Never again!
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November 2023 by Amanda Griffith
David Davis made the entire purchase process a breeze. From sending a video walk-around of the car, getting a test drive setup, to handling paperwork; all of it seemed so easy. Thank you for a great experience and a great car!
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November 2023 by Steve S.
Today I'm the proud owner of a new Mazda CX-30 Turbo Premium and could not be happier with the deal or with the way we were treated throughout the purchase process. THANK YOU, Nelson Mazda of Norman, for being an honest reputable dealership - what a breath of fresh air! After several weeks of preparation on the internet learning how to negotiate a car deal and defend one's self against "dealer tricks", it was fantastic not to need such armament. Jaren Knight, our Customer Service Representative, could not have been more kind nor more professional - no classic car-dealer sales tricks, no high pressure just honest answers to our questions. If you are seeking a different kind of car-buying experience, one where you don't feel taken advantage of nor pressured, try an honest reputable dealer. Go see Nelson Mazda of Norman, Oklahoma and ask for Jaren Knight you won't be disappointed. By the way, if you have not driven a Mazda you have a treat instore. Why be stuck simply driving a boring same as everyone else type car when you can drive something that is actually fun? If you question Mazda's quality, my 1999 Miata after 135K miles everything (including the AC) still works. Go drive a Mazda you'll be amazed. Thank you Jaren Knight.
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October 2023 by Carley Ann
I recently had the pleasure of purchasing a car from Nelson Mazda, and I must say it was a fantastic experience. Unlike most dealerships, Nelson Mazda provided a laid-back environment, which was a breath of fresh air.I want to give a special shout-out to Madison, who went above and beyond to work with our budget and make sure we were comfortable with our purchase. Her dedication to customer satisfaction truly stood out.If you're in the market for a car and want a dealership that values your needs and preferences, I highly recommend Nelson Mazda.
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October 2023 by Vanessa Cantú
After 6 months of used car shopping, we started and ended with Nelson’s and it was absolutely the best decision. As a person with a disability it is extremely hard to explain your circumstances and the necessary accommodations with full comprehension on the other end. At Nelson’s this was a relationship standard that allowed me to relax and focus on the decision at hand. The budget for our purchase provided a challenge however our salesman, now friend, Spencer completely understood and problem solved our way to the perfect option. Spencer lead with integrity which is extremely rare in this industry and ultimately sold us the vehicle. After chasing “deals” on other car lots and realizing the risks you take with purchasing, I am elated to have purchased from a dealership with such high standards. From the service department, to the front desk, and sales team-everyone is extremely friendly and professional. My meeting with Q the sales manager endorsed this standard of excellence as he was extremely friendly, professional and beyond helpful. Overall, this experience taught me the importance of buying from a reputable company that values integrity—and you will not find one better than Nelson’s!
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October 2023 by Clinton M.
Sell 2 Nelson was a great experience. Had a used car we no longer needed. Drove in and they looked at the car, tested it out and gave us a check same day for more than we thought. No pressure to sell, no haggling, they don't make commission. Great place to sell a car.
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September 2023 by Rebecca Fears
Madison did a great job of facilitating my new car buy. I appreciate the transparency of the process from start to finish. It was a bit of a drive for me, but well worth it. Would definitely do business with them again.
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September 2023 by Bath Planet Of Arkansas LLC
Youseff at Nelson Mazda made my car buying experience one to remember! Absolutely love my Jeep and everything went as smooth as possible. Thank you Youseff!
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September 2023 by F'lesson Wood
We love this place! From the time I came in to the time I left, everything was just amazing to experience. I was blessed to meet David Davis and he took care of me and my wife. He was polite, caring, patient, everything you could want for a great car salesman, that was David Davis! I recommend Mazda at Nelson in Norman because it’s not like the typical dealerships! They care and they will do their best to find you what you need.
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August 2023 by Anastacia Contreras-Garcia
My son and I had a great experience with sales person David Irby from Mazda at Nelson Norman! He was committed to making sure everything went as smoothly as possible, especially after a 4 hour drive to the dealership. We purchased a 2020 Chevy Silverado 1500 LT and we're very happy with our purchase. For a great auto buying experience in Oklahoma, I recommend purchasing your next vehicle here!
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August 2023 by Benito G.
Friendly people. They always take the time and listen to my concerns with my car and give me detailed feedback. It's worth the time to drive here rather than going to that other Mazda dealership. Trust me!
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July 2023 by Daniel Billingsley
Had an exceptionally good and frankly easy experience buying a new car there yesterday. My salesperson Elijah was professional, personable, polite and most of all thorough. There wasn’t a lot of weird negotiation back and forth.Paperwork was very straightforward. Also appreciated their virtual tool to add various warranty or other products to choose the right mix. There were no hidden fees, costs or gotchas. I love my new car and would definitely refer friends and family to Elijah and the whole team at the dealership.
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July 2023 by Eli Petecki
Had a great experience buying my new CX-5 from Nelson Mazda. Wisdom is a great salesman who is honest, entertaining, and made my entire car buying process super smooth from start to finish. Will come back again for all my car buying needs! They offer great interest rates financing through them FYI.
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July 2023 by Haru R.
We came here to purchase a car and felt like my husband was peer pressured into purchasing things we didn't need. Please hire more honest management that really cares about people. Not okay. Some of us can't say no well. Forcing someone or bullying them into a yes is wrong, how can y'all not see this?
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July 2023 by Erin Coffin
My experience at Nelson Mazda meant more to me it normally would. I was under a lot of stress, totaling a car, moving to a new state, and being without a car for weeks. I worked with David McKinney through the whole process and he made me feel so at ease. I didn’t have to worry about deception or dishonesty like I was dealing with other dealerships. I would absolutely do repeat business with Nelson Mazda and highly recommend to friends and family!