Petco in Norman is a friendly and helpful store that offers a wide range of pet products, services, and care options. Customers appreciate the store’s unique qualities, such as the doggy treat bar, and often prefer it over larger competitors. The staff members are highly praised for their professionalism and kindness. Brandon is recognized for his exceptional customer service, going above and beyond by offering to carry pet supplies to customers’ cars. The grooming department is a standout feature, especially under the leadership of Katie Ritz, who is regarded as the best groomer in the business and continues to provide outstanding service even after transferring to the Norman location. Customers also value the knowledgeable management team, including the General Manager, Assistant Manager, and cashier, who consistently provide friendly assistance and expert advice. The store handles returns efficiently, even without receipts, and staff like Jasmine create pleasant experiences by engaging with pets and their owners. Despite its appearance, the store’s staff and services make it a top choice for pet owners seeking quality care, grooming, and supplies. Overall, Petco in Norman is known for its caring staff, excellent grooming, and dedication to pet wellness.
We used the grooming services for our two puppies. PetCo and Thomas did an incredible job! The store was clean and well organized and the staff were knowledgeable.
August 2026
Everyone was super helpful from showing me where the prescription dog food was to the person at checkout. The person handing out demos for the back to school promotion was also friendly and it made it a memorable experience. Thank you!
August 2026
I have always enjoyed Petco and recommend their store brand cat litter. We always enjoy looking at all the animals. I am a little sad that they no longer have cats for adoption at the front.
