Petco in Norman is a friendly and helpful store that offers a wide range of pet products, services, and care options. Customers appreciate the store’s unique qualities, such as the doggy treat bar, and often prefer it over larger competitors. The staff members are highly praised for their professionalism and kindness. Brandon is recognized for his exceptional customer service, going above and beyond by offering to carry pet supplies to customers’ cars. The grooming department is a standout feature, especially under the leadership of Katie Ritz, who is regarded as the best groomer in the business and continues to provide outstanding service even after transferring to the Norman location. Customers also value the knowledgeable management team, including the General Manager, Assistant Manager, and cashier, who consistently provide friendly assistance and expert advice. The store handles returns efficiently, even without receipts, and staff like Jasmine create pleasant experiences by engaging with pets and their owners. Despite its appearance, the store’s staff and services make it a top choice for pet owners seeking quality care, grooming, and supplies. Overall, Petco in Norman is known for its caring staff, excellent grooming, and dedication to pet wellness.
The staff is friendly and very knowledgeable over their areas.
March 2026
They did an amazing job! Bailey B is there groomer and I love how they always look after they come back from seeing her!! Zeus (the big dog) is normally very anxious around everyone but since going to bailey he loves being groomed! She also did Denali’s first groom and she made her feel so comfortable! 10/10 recommend... read full comment
March 2026
They have a great selection of pet foods, toys, clothing, collars, and leashes. Their employees are helpful and very knowledgeable. Brandon helped me with my purchases and even helped to make sure I was getting the correct prices. They're definitely my go to for my pets needs
