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November 2023 by Gale Eastin
They had AMAZING customer service, were super helpful, had great prices, and we're completely trustworthy. I ended up getting a car somewhere else but Jay was super helpful anyways and gave me contacts and recommendations for places that he knows and trusts. I 100% recommend here to anyone looking for a new car, and will definitely be coming back if I need a new one myself in the future.
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October 2023 by Shelley Cook
Buy from these guys! We have bought two vehicles so far & drove 200 miles round trip each time. 100% worth it. We got exactly what we were told we were getting. We worked with Dave. He is excellent - honest & laid back. I feel confident the other guys are the same. We were given the time & space to look everything over thoroughly. We won't even waste our time looking elsewhere when it's time for another used vehicle. What a relief to pay exactly the price stated. Thank y'all so much for running your business with integrity.
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July 2023 by Greg Haubrich
In case you don't think much of used car dealers, Ricky Stapleton may change your mind. I bought a truck "as-is". I'm a lawyer, I know what "as-is" means. Literally one day later the motor blew. Ricky personally came to where I was at, got me home, towed the truck to a Ford certified mechanic ... and then offered me a motor, installed, with a buncha new parts and all updates, for nothing. He didn't owe me anything. Ultimately Ricky let me pay him for half of it, and I got a motor that is essentially new. Ricky Stapleton made a friend for life. Many thanks, sir.
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July 2023 by Kyle Keiffer
Ricky and Jay took great care of us. We're out of state and were able to come get the truck. They even sent us the spare key in the mail. ? We repaired the bed of the truck and the truck is great now. Would recommend!⭐⭐⭐⭐⭐
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June 2023 by Bekah Standerfer
We had such a wonderful experience buying a car from here! They were kind, honest, down to earth, and not pushy in the slightest. It was the fastest car buying experience we’ve had, and we weren’t grumpy by the end of it. Highly recommend this place! We are very happy with our car!
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June 2023 by Jason Paez
I was looking for a Mini Cooper in CA, but my local dealerships were asking ridiculous prices start I started looking out of state. I took a chance on Ricky because of all of his positive Google reviews and here I am doing the same. I found what I was looking for on Ricky's Website. Since I was out of state, he offered to take the car for an inspection at a local dealer which I agreed to pay for. He didn't ask me for any money up front and took his time to drive the car to and from the dealership. Ricky is a man of his word and was picked up when I called. I can't say enough about the positive experience I had working with Ricky.
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May 2023 by Elizabeta Lalonde
Finally, a good dealership experience! They were honest and down to earth and easy to work with, no tricks or games. Good experience! ?
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February 2023 by chris perry
Dave is one of the most pleasant people I've ever bought a car from. They worked with me regarding an issue and it was resolved to my satisfaction. Dave is straight up, is not pushy or high pressure and is not afraid to tell you "I don't know but will find out". Overall purchase process was as easy and fast as I've ever had buying from a Dealer. Will not be hesitant to buy another car if they have what I'm looking for. Thanks Dave!
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June 2022 by Demcie Hoffman
Bought a 2002 Ford escape from them in October 2021. It had high mileage and I expected some "character"... Well I got more than that. The rack and pinion was bad when I bought it. They made sure the test drive didn't include any hard left turns, as that would have cause a loud squeal from the power steering. I noticed it a couple days later, Rick's advice was to keep the fluids topped off.The extra cruddy part here is that they did work on the power steering, or at least, Rick had someone work on it. They knew about the issue, played d**** and allowed me to carry the burden of those expenses. That was sheisty.Unless you have the money to put your car in the shop immediately after buying, maybe avoid this place.
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April 2022 by Emily Essary-Pawar
So so experience. They low balled us on our trade in which wasn’t so bad since it in all fairness needed some work but a week after buying their van, the battery dies and when we looked at it, it was full of corrosion, which I understand we should have checked, but what used at salesman does at a minimum clean of corrosion or replace the battery? Especially since we paid 20k for the van. So they alright. If you buy from them check the battery.
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December 2021 by David Curren
We bought a 2004 Chevy SSR for Father's day and a 2015 Acura MDX in September. We are very happy with both of them and would highly recommend Ricky Stapleton Autos. Definitely will buy from him in future.
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November 2021 by Melissa Alex
First time buyer here at this lot. We called on an add we saw and came in! The car was everything in the add and more. Clean, well cared for and after the test drive, we were sold. No hassle or haggle. Everything was casual. We went in, looked at the vehicle and we took the bill of sale to the credit union. We came back to bring the bank draft and were handed the keys after a few signature in 5min. The paper tag was already on the vehicle. The service was fast, friendly and easy. Thank you Dave. ? We will be back if the need come .Update: Transmission went out and had to replace the front upper and lower control arms, shocks and brakes.
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December 2020 by John Beall Jr
Great service and good vehicles
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September 2020 by Andrea B
I had such a pleasant experience buying a car here from Dave. I was afraid of feeling taken advantage of, as I have felt at big car lots, and that did not happen at all! In fact, I got a better deal here than I could've anywhere else! Super great customer service.
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August 2020 by Susan Becker
I’ve never had such a kind automotive system salesperson. Ricky, explained everything to me about the pricing. I’m going through a difficult situation and he was so respectful and sensitive to the matter. This is my first time in dealing.with a cash pick up, and it was so incredibly easy. I highly recommend Rickey. I know, where I am going if I ever need to purchase a used car. THANK YOU, RICKY!