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August 2023 by Natalie C
Roots Salon is an excellent business. The salon is clean, comfortable, and very nicely decorated. The staff is very welcoming. Donna has been cutting my hair for years. She always works with me to ensure that I get exactly what I want. Highly recommend!
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August 2023 by John Creter
I have been getting my hair cut with Donna for years. She helped keep customers safe during the pandemic and has helped me create a number of unique hairstyles and also with color.Services: Haircut
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July 2023 by Erin Derryberry
Ashley is amazing! She did a perfect job on my hair, was great to talk to, and was even willing to work around some scheduling issues on my end. I’ll definitely be booking another appointment with her soon!
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July 2023 by Michael Rudzki
Donna is excellent! She understood immediately how I wanted my hair cut. She's quick without ever seeming rushed, and her calm demeanor is relaxing. It's so nice to find a stylist one can trust, and I recommend her highly.Service: Haircut
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July 2023 by Alexandria Mills
I have thoroughly enjoyed all of my visits to Roots Salon! Everyone there is always incredibly kind and welcoming. Marisa has cut and colored my hair multiple times. She saved me from a horrible home dark blue dye incident. ? I loved my dark brown hair and it faded to my natural strawberry blonde wonderfully with a couple root touch up appointments. My last appointment, I requested a peek a boo vibrant pink under layer and she created a beautiful blend of pink and orange. I was so happy! It was exactly what I was wanting. Marisa is so fun to be around, kind and talented! I highly recommend going to see her.Services: Haircut
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July 2023 by Betsy Martin
Got my hair cut today and, honestly, it was a pretty big disappointment. I don't really know what happened communication-wise but she took off too much. I showed her a picture of what I wanted and the result could not have been farther off. I wasn't given the opportunity to look in a mirror until the cut was done so at no point in time did I realize what the end result was and by the time I was able to see it, the damage had already been done. You can't really fix hair that has been cut too short, unfortunately. There wasn't anything else left to do but just pretend that I was okay with the cut because I didn't want to risk having her mess with it anymore. I tipped pretty well because I realize that coming in on a Sunday isn't the most convenient time for a haircut, but I really wish that I had been more listened to and had the chance to see what was actually being done to my hair before she had finished. The entire time I was there passed in almost complete silence. There were no questions, no confirming if the process was going the way that I had expected it to. She only really talked to me to tell me she was putting some product in my hair and to tell me when she was cutting the layers. Overall, this was a pretty upsetting experience as a first time customer but other patrons seem to like this place so I do wish the business well. This review is mainly to warn those who haven't been here before and who experience haircut anxiety like I do to be overly detailed in their expectations for the cut and maybe not book on a Sunday.
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July 2023 by Misty Dawn Hicks
I had my hair done by Hailey and had a great experience! She walked me through what to expect in my service and gave me advice on what products would benefit me the best! The salon itself is very welcoming, and everyone is super friendly!
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July 2023 by Megan Rhodes
Hailey and Donna are amazing ? I am so happy with my hair! I will be a repeat customer. This is the cutest salon. Everyone was very friendly and made me feel very comfortableServices: Haircut
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March 2023 by The Bazile
Hailey and Donna were absolutely wonderful! They did a fabulous job on my hair! Love my new color and cut! Very welcoming and down to earth people.
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March 2023 by Katie
The people at Roots were very nice, easy to talk to, and super friendly... however, I had issues with my service. I had Marisa - I came in wanting my blonde brought up and wanted a blended balayage look. Unfortunately, I had to come in twice. In the first session, my roots were warmer than I wanted and did not match my ends. She was super understanding when I told her I was dissatisfied and allowed me to come in again to lighten my roots to the blonde I wanted (at no extra charge). She got me mostly to the blonde I wanted, but it was not blended like I wanted. I only gave one star because the service was pricey and I was expecting more. The first pic is from the first service and the second pic is from the second service.Service: Balayage
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March 2023 by Katie Schoeneman
The people at Roots were very nice, easy to talk to, and super friendly... however, I had issues with my service. I had Marisa - I came in wanting my blonde brought up and wanted a blended balayage look. Unfortunately, I had to come in twice. In the first session, my roots were warmer than I wanted and did not match my ends. She was super understanding when I told her I was dissatisfied and allowed me to come in again to lighten my roots to the blonde I wanted (at no extra charge). She got me mostly to the blonde I wanted, but it was not blended like I wanted. I only gave one star because the service was pricey and I was expecting more. The first pic is from the first service and the second pic is from the second service.Service: Balayage
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March 2023 by Lorrie Thorpe
Peyton did an awesome job blending my gray and brown hair. And it took 6 hours because I have long hair. I appreciate her staying open to finish. I love my new hair do! Thanks Peyton.Services: Blowdry
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February 2023 by Jason Golden
Prices are actually really good. She took me in last minute and did great. Can’t wait for my next Hair cut from her.
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January 2023 by Nikole ._.
I absolutely love going to Donna she always does amazing! I wouldn’t trust anyone else to do my hair!Services: Hair coloring
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January 2023 by Darcy Hammond
I came in not knowing exactly what I wanted, and Donna helped me find a style and color that are perfect!
