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October 2025 by Ariana
My cousin suggested I go here, and I see why he did! I’ve had nothing but good experiences with Sooner Auto — they are my go-to. There were a handful of very unfortunate fixes over the past year. Timothy always took good care of my Subie while being transparent and even checking in with a phone call to give me updates (and was so patient and empathetic when I’d cry on the phone)! Dakota would always follow up with a call or text to see how my car was doing. I had a devastating car issue with a time crunch, and Tim took initiative to make sure my car would make it to Boston safely (it did!) .
I 100% recommend Sooner Auto to anyone. They do their research before diagnosing a problem. They are kind and respectful. They are clear and explain everything in a way that I understand, and even show me the issues — these things go a long way. I trust them and there’s a reason why I always return. ~Ariana
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September 2025 by Malliyah Baker
Dave & Timothy did awesome with my car and keeping me updated. I appreciate how they’re a walk in service and the price was cheaper than other shops had quoted me. Timothy also was awesome because he helped me figure out (& even showed me) the cause of a noise I’d been hearing for a while & was able to get it fixed for me. All around great experience, timely, & great prices!
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September 2025 by The mix Family
Of all the auto parts, this is the worst... totally bad service... customer service is really bad and it's much better to order parts on Amazon than here.
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August 2025 by Drew Christopher
I had a radiator blow out when I was in from out of town. The guys at Sooner Auto Service were super helpful in getting me all taken care of. I was able to call and speak to someone right away and they were great about their communication throughout the prices of diagnostics, recommendations, repair, and having the car ready for me. They did great work, going above and beyond in multiple things, without trying to upsell me on anything. If I lived in Norman, this shop would be my go to for all my mechanics needs. Thanks very much for getting my trusty steed back up and running for me!
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August 2025 by James Davis
My Gf car A/C went out, she took it to 2 shade tree mechanics they put all these parts in her car charged her and it still wasn’t fixed, they said the only part that’s left is the problem and it would be 600.00$ I took it to sooner Auto service they found the problem that day iand fixed it, car blows cold air!!!! Charged us 100$ and called and checked on us 2 days later !!! So grateful for Sooner Auto service
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August 2025 by CrYpTiC Goku
Still didn’t make my ac cold and refused to give me any compensation I am definitely not coming back here
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August 2025 by iFry
Amazing service. Shop is mostly quick in and out. Very good communication and customer service.
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July 2025 by Connie hooper
Care about family?!? Dakota, my daughter had her alternator replaced, $1000+ with labor and tax. The car drove fine for five days, then broke down 300 miles from her home, in a town she was driving through to get home, so didn’t know anyone. AAA towed the car to a shop. The shop said it was the alternator. She explained she just had it replaced. Welllll, still the alternator was bad. She had to leave the car to be repaired again, rent a car to get her, three kids and a dog back to Norman. She contacted Sooner Auto, however, was told she would not get any refund as that would mean they would lose money.WHAT?!?! The repair shop she left the car with tried to work with Sooner Auto, to no avail. I talked with a Sooner tech today as she should at least be reimbursed for bad alternator, even if it means they give her the receipt of where they bought it. He said only Dakota has that authority, and he was busy. He ghosted my daughter when she tried to work it out, was rude to the shop that repaired the car 300 miles away, and did not return my call. I waited for a return call, but no call back. End of day, I called back. The tech, although very sympathetic to the situation, said Dakota was given my number, and the information, and that he left. My daughter has used their shop for years. This is wrong!! She should be reimbursed the whole amount she spent there, however, will settle for just the reimbursement of the defective part. Nothing - just told to accept that the part was defective, too bad so sad. Bottom line, how can you advertise family friendly, advertise “don’t want folks broken down on the side of the road”, and that’s exactly what happened. The customer meant nothing to Dakota.
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July 2025 by Andrea
David was amazing and stayed focused and was able to work with me! I 100% recommend this company for your car service needs! Staff was very kind and considerate of my children and very accommodating. They put cartoons on for them and tried to help me with finding a charger for my sons phone.
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April 2025 by James Zamora
I go get my air conditioner fixed in 2 weeks. I stop getting cold air and now he's saying it's my compressor so how was that different from what he charged me $600 for he shouldn't have charged me $600 if the air compressor was bad. And while I'm in there, another customer with the same problem comes in there. It has the same problems that he did as air conditioner. And now, in 2 weeks, it's messed up again.
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March 2025 by Katelyn Woronvich
I did not catch the gentleman’s name but he was so friendly and helpful! I called in a panic on Saturday because I had a transmission leak that Firestone would not work on, and I live in Paul’s valley so I NEEDED to have the issue fixed asap. He looked at my car for free to confirm the leak and see what all needed to be replaced, started the repair Monday morning and by midday I had my car back. Very friendly people, very reasonably priced, definitely will be coming back for any other issues
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February 2025 by Conner Mitchell
Great owner, prices, quality work.
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December 2024 by Miguel Cervantes
They are the best mechanics in norman but sometimes it takes a little bit longer for them to work on your stuff but is worth it the other mechanics have a bunch of cars parked outside collecting dust but this guys get it done as fast as possible
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November 2024 by Jenie Mcminn
Dakota and the guys are great. I had an electrical issue with my Lexus they were fast with the diagnosis had my car fixed the next morning. When I got there we had a secondary issue again they were fast and friendly had me up and running the next day. 100% recommend for all your car repairs.
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August 2024 by Randa Ruiz
Our boys broke down on the way home from a baseball tournament in Kansas driving to Austin, Texas. We were lucky enough to find Sooner Auto Service and meet David Owen and the crew. We had a shredded belt and they made us feel right at home with their friendly service and prompt attention to get the boys back on the road. We highly recommend David and his team for your automotive needs! Thank you for the great service and friendliness.
