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October 2023 by April Jackson
The girls was great at helping me find a shoe but the had to be ordered. 3-5 business days. Day 6 I called and the guy told be they just got ordered because managers have been fired or quitting so it will be a few more days. I looked at my tracking # and they haven't even left the store yet .. ? ?
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October 2023 by Alan Burns
Never had such an experience buying shoes. Addison, manager at Norman Oklahoma location was an absolute professional. His knowledge of the products was exceptional. His presentation and customer service was superior. We had one set of shoes shipped to my home, they never arrived. Addison was greatly helpful in getting me in touch with someone at corporate that might could help. I left a message with Summer at corporate. Within the hour she called and had a pair of shoes ready to ship my way. Wow, what an exceptional experience. Addison and Summer are huge assets to this company. Tradehome has earned a customer for life.Other businesses should look at TradeHomes business practices!!Thank you Addison, Summer and TradeHome for taking care of me!!
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June 2023 by Bo
Would be better if the salesman cared about the customer more than his business profits and margins. Attempting to gaslight me? How pathetic.
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September 2022 by Know Body
Knowledgeable and friendly staff. Good selection of Hokas and Keens. They didn’t have my size in the shoe I wanted, but they ordered them for me and I got them within just a few days! Can’t complain
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July 2022 by 78ryanrob
Such a good place to buy shoes. Salesmen always have great knowledge of shoes. They always get on the ground in front of you and unlace shoes and put help put them on your feet. Will be a long time customer.
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April 2022 by matt newton
I’ve been looking for shoes that fit my feet and don’t ruin after a month to two months. I’m a big vans, adidas and Nike fan. Just love the way they look but could not keep them in good condition or from tearing at the knuckle of my big toe.When I came into tradeworks I wasn’t sure if I would find anything. Brandon said hello and was super helpful through the whole process. Found out I’ve been buying a half size too large and needed a certain size width shoe. He was super informative and knew what he was talking about. I’m in sales and this man sold me. Bout a new pair of Hokas and love them. If you need help finding the right shoe for you go see Brandon at tradehome at sooner mall!Thanks Brandon!
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February 2022 by Mitch Adams
Easy to deal with , knowledgeable of products, and this was the best shoe shopping experience for me to date. Thanks Conner McLennan and Bryan grandstaff !!!!
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January 2022 by Mitch Adams
Conner and Brandon both great fellas easy to deal with wonderful customer service thanks guys
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January 2022 by Zac Corless (Corless Family Gun)
This truly was a five star experience! I have never had a more positive shoe experience! I couldn't remember the guys name but he was the manager/owner and he took awesome care of me! Thanks man!
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August 2021 by Shanna Gill
I came in desperate need of good shoes to wear for both my twelve hours on my feet shifts and my fitness goals of more walking and running. The manager, Conner, was more than exceptional service. He was like an old friend who wants the best for you. The prices were to be expected but the wonderful experience was unexpected. I will go back to this location to buy my Hokas next time too.
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August 2021 by Chris Tall Bear
Update, IT"S BEEN 17 DAYS AND STILL NO PRODUCT! COMPANY WOULD NOT EVEN TAKE MY PHONE CALLS THE OTHER DAY.Caveat Emptor! (Buyer Beware!)UPDATE: They sent me an inclusive tracking number for fedex which doesn't tell me anything about my package. They refused to return my money and I don't have what I paid for. Terrible terrible business practices. On a side note, the staff is doing what they can to help, but as a business, THEY ARE TERRIBLE!..Two weeks ago, I came for shoes. Didn't have my size so they offered to order them. I paid for them and asked if they would be in by that Thursday, as I was going out of town. I was told yes, they'll be in. I never got a call, so that Friday I called. No shoes. When I returned that Monday I called to check on my order and was told that they came in, but were the wrong color and were reordered and I was promised again that I would have them by end of the week. I called Friday, Saturday, Sunday.... No shoes. Was told FedEx was to blame, but you know what? If they had ordered and shipped the right ones, this wouldn't be going on. Today is Monday, July 26th, and I still have not received the shoes I paid for. The store has had my $155 dollars for two weeks now, and this customer has no shoes. I feel like a total idiot having to keep calling them for my order. Am I becoming a nuisance? Nice people, but as a business, they don't have very great practices. I hope I get my money back.... At this point, I don't even want the shoes, I just want my money and I will go elsewhere after this.
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May 2020 by Kayrene Sperling
Great shoes - great service. I like the fact they carry my size.
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May 2020 by Tasha Sharpe
Wanted to share my experience. Right before the mall closed i visited the Tradehome in norman to purchase some sandals. The Manager that helped me, Kevin was very nice and helpful and helped me find something that i was not even looking for. The mall in norman is losing a lot of business and traffic but tradehome should know that they now have a long term customer in Norman.
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March 2020 by John Smith
They had 2 kids running the store while the manager was in the bathroom for awhile. Possibly gone as I seeked assistance from him directly I saw he treated his employees not very well at all. Prices are alright but shoes nobody would want unless they got foot problems.
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December 2019 by Lisa Tim Barnhill
The guy that helped us out helped us find the shoes we were looking for I will return for next purchase thank you very much
