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November 2023 by Leona Williams
Attendant was helpful. Wash was excellent. Vacuum was powerful. All in all, a good deal for only $5.00. Will go again
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October 2023 by Rolando Bravium
Unfortunately as is the case with any luxury car wash, they go into decline as soon as competition arrives. This is a $10 Carwash at best.They have someone to harass you instead of maintaining the machines.They always try to unload a membership on you.This last car wash, the guy washing was on the phone and made me wait while he finished his call to let me into the wash. Once started he did not guide my tires into the slot so had to guess based on the sound of the tires hitting the metal.Will not return.
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August 2023 by Deta B.
Did a not so good job drying off truck. Didn't get roof or tire spikes. Windows still wet. Just in a hurry!!
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August 2023 by Eric Nichols
The windshield membership labels we purchased rarely work. The technician has to go to the computer, verify the name and let us in. The initial spray has gotten worse over time, there is no soap from the sprayer like there used to be. One of the top soap dispensers only releases soap on the driver side of the vehicle. One of the large vertical rotating brushes, barely touches the passenger side of the vehicle. We will be canceling our membership.
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August 2023 by Colin Meiler
I’ve heard pretty good things about Zips so I went to go get my truck washed today. When I got out of the wash, there was a film across my passenger side windows. My driver side front and back windows were clear. I attempted to wipe my window with a microfiber cloth rag when I got home, to see if that would clear it up… it did not. I bought the $20 wash, although it seems it was a waste of money. Cleaned up my truck, but left dirt splotches towards the back of my truck, and a film on the passenger windows. Overall not a great experience.
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August 2023 by Michael Drayton
I have had an account with this facility for years. Since Zips has taken over I have rarely had a car wash where something wasn’t broken in the tunnel, resulting in limited service or functionality. Latest issue is a broken pump which prevents them from using pressure washer to do prep before entering because they are using the same pump for both the pressure washer and the tunnel. The tunnel will have insufficient pressure for cars running through the tunnel if the attendant uses the sprayer to hit the bugs on my car. We have 2 new car washes within a 5 mile radius Ave I’m thinking seriously about switching.
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August 2023 by Paula Garza
Like that car wash has towel and spray bottles to use. Vacuums are hit or miss. Car wash left a film all over the right side of my car last time. It never washes all of the back so I'm left with a dirty strip down the middle. The tire shine on the right side hasn't worked in months. There are tree limbs hanging down on the driveway to the wash that scratch the side of cars. I alerted an employee of it a month ago, but they still haven't been trimmed.
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August 2023 by JD Stephens
The wash quality has always been bad, but I would come here for the employees. It has gone downhill since new management came in. I moved my membership down the street to take 5. Got signed up quick and it was only $.99.
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July 2023 by Alicia Leeper
Was a fan of this car wash before they went cashless. Even had a membership. However, they continue to have issues with their pay machines and I was charged at one point even though I had a membership no one could explain why and couldn’t give me a refund. No one to guide you’re tires when you’re pulling in so be careful if you can’t see, you might just damage your car.
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July 2023 by Gary Newell
So on more than one occasion I drive to Zips and it’s got cones out and I can’t get a wash. I may have to cancel my 2 memberships if this location isn’t upgraded so it doesn’t keep breaking down. I’ve got 3 vehicles I use Zips for but may be looking elsewhere.Service: Vacuuming
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July 2023 by Michael Snyder
I asked if the 10.00 wash would get the bird mess off my car and I was told that it would but if it didn’t, I could go through a second time free. After the second time through, the car was still not clean. I felt like the guy doing the power wash was just going through the motions and not looking to see that the car was actually getting clean. They need to go around to the right side of the car and wash that, too. Visually it was fun but it didn’t get my car clean.
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June 2023 by Brent E.
Alright. Going to leave another review to shout out Ryan, whose last day is today. My man explained the membership promo to me and was truly trying to save me money since I frequent this car wash. Never a bad experience when I come here!
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June 2023 by Steve Mata
Horrible experience. Went there last night to get the $25 wash, started to go through the car wash, it stopped half way through and broke down. Stayed there for about 20 minutes, still could not get it to work. So they told me to back it out of the car wash as they did not know how long it would take to fix it. The attendant said he would credit/delete the amount of $25 dollars of my card but did not do it. I called them this morning and talked with a person who said they don't give credit, they give you another free wash. I said I didn't want a free wash, I want credit. So there you have it....I am very concerend what damage I have because they told me to back out of the rails system, My lawyer told me to get it checked out by a mechanic and have them write it up and let him review it before he notifies the Zips management office.Steve MService: Car waxing
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June 2023 by Amy Bass
Non existent customer service. Paid $15 for a car wash, still had bugs on the windshield and dirt on the back of the vehicle. I asked the “District Manager Boe” to pull thru again and was offered towels to wipe my vehicle down by hand myself. She Refused to make it right. Never again will i spend $ or refer my worst enemy to Zips Carwash.
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June 2023 by Guin Geyer
This place helps me keep my car in gorgeous shape! Love the vacuums and the super friendly staff!! We love seeing Sergio’s awesome smile!!
