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February 2024 by Michelle W.
Aamco 89th and Western If I could give negative 5 stars, I would. I took my vehicle in on November 20th, 2, and 1/2 weeks later, they told me I needed my catalytic converter, replaced. Almost another week, the catalytic converter is on, but somehow, now my motor is locked up. I asked them how, but they don't know, I get, "We don't know, that's never happened before." I asked the guy to find a new motor to put in it, he calls me back 15 minutes later and says he found one but it would be way cheaper for them to go in and just find the problem and fix it. I agree to it. Finally, after all the back and forth, on January 11th, they say it's done. Almost $7200.00. I ended up having to take it back because the check engine light came on, and none of the lights, locks, anything on the inside worked. A few days later, I get it back, and it's in worse shape than when we dropped it off in November. I paid $7200 for a vehicle I can not drive. I will never use Aamco again, and I will share this review everywhere to warn others. They completely ruined my vehicle, and now I'm out $7200.00 and a vehicle.
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October 2023 by Troyce Matelsky
Long story short took it in for a minor issue they came back and wanted 4k to remove the transmission and clutch and said that might not even fix the issue when asked for a printout estimate I was told they cannot give it to me and refuse to I don't see how a minor issue turned into a 4 thousand Plus this is the one on Southwest 89th and Western will not go back do not trust them
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September 2023 by Peesi-y 3613
In the time it took for me to get an appointment for a trans fluid change. I was able to find out what I needed to do it, get the tools and change it myself and change it myself. Nice people im sure but their system is struggling.
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September 2023 by Mitchell Peckham (Mitch)
Great deal compared to their competitors. They told us it would be a good 2-3 weeks for repairs, which would be expected for a new transmission, but they over-delivered and called me back within a week. Great service and great price!
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May 2023 by joe mcmichael
There really fast and do good work. Scott's was very helpful keeped me up to date on everything.Service: Transmission
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May 2023 by Curtiss Purinton
Very good fast service manager was very helpful getting my approval from my warranty company i highly recomend them cause of there honest.Services: Auto engine diagnostic
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May 2023 by Crystal Nash
They are amazing. They are honest and upfront, letting you know what the repairs will cost and how long they will take. I 100% recommend!
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April 2023 by richard day
Fully understanding of my needs and timeliness of the repair. I feel that Scott went out of his way to make sure this happened. I will return!!Service: Steering & suspension repair
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March 2023 by melissa browne
I had an oil change done somewhere else and the guy told me I needed $3500 worth of work done. I took my car to Scott at AAMCO for a second opinion and he told me all I needed was new shocks, struts, and a sway bar. My total at AAMCO was $1900.AAMCO has trustworthy service, and they're very knowledgeable.Services: Steering & suspension repair
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March 2023 by Bailey Asturi
I’ve took both my cars here Amy they do amazing work and are very friendly you never have to worry if they will do good because they always make sure they do amazing work and they will let u kno every step of the way …thank you guys so much :)))))))
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March 2023 by Rebecca Herrington
Excellent! I love my car. It’s like new.Services: Auto engine diagnostic
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February 2023 by Kirk Shields
OK WHERE DO I START,,,,MY SISTER AN I TOOK HER CAR TO THE AAMCO ON 89TH AN WESTERN,,,,HER CAR HAD A WARRANTY,,,WE TOOK IT THERE TO GET HER ALTERNATOR REPLACED,,AS SOON AS SHE GOT IT THE AIR WASN'T WORKING,,THEY DRAINED THE FREON OUT THE VEHICLE AN DIDNT REPLACE IT,,,,TWO DAYS LATER HER CAR WOULDN'T START,,,HAD TO TAKE OFF WORK TO GIVE HER A JUMP,,,,WE WENT AN PUT A BATTERY IN IT,,THEN TWO WEEKS LATER,, THE STARTER WENT OUT GOT IT FIXED IN THE VEHICLE, ,,2 MORE BATTERIES LATER,,,STLL HAVING ISSUES,, THAT SHE DIDNT HAVE BEFORE THE ALTERNATOR WAS REPLACED,KEEP HAVING TO GET JUMPS ,,THE WORKER AT AUTOZONE SAID HE BELIEVES THE WIRES ON THE ALTERNATOR ARE TOUCHING,,AN DRAINING THE BATTERY,,HE CHECKED THE BATTERY ONCE AGAIN,,AFTER I GAVE HER A JUMP (YESTERDAY)BATTERY DEAD,,,,HE WAS NICE ENOUGH TO GIVE HER A NEW BATTERY SINCE SHE WAS UNDER WARRANTY FOR THE BATTERY,,,TODAY SAME ISSUE,,REMEMBER SHE DIDN'T HAVE ANY ISSUES AT ALL,UNTIL SHE GOT THE ALTERNATOR DONE,,,,,DO NOT TAKE YOUR CAR AT LEAST TO THIS AAMCO,,,,,Service: Engine repair
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February 2023 by erica brock
This place told us that they would diagnose the noise in our vehicle for free if we had our vehicle fixed there. We took it in. They told us that it was the transmission. We spent a total of $4000 to replace it. Got my car back and it was making the same noise. I talked to several people in management including managers at other locations and upper management. I was told they would get with the owners and get back with me and figure out a way to make it right. I had another mechanic look at it and they showed me that the noise was never the transmission it was a wheel bearing and a few other front end things. I still have not gotten that call back and it’s been weeks. My car is still not fixed and the cost of repair at this point is another $1700 to fix the actual problem that I took it in for. Trust is a huge thing with customer service. I do not feel that as a customer I can trust this place with my financial or physical safety.
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December 2022 by Michael P.
My truck has been there for 9 days and just today they call me after I've called them daily asking for updates terrible services
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September 2022 by Quincy Vagell
Really disappointed. 2013 Camry has shuddering issues between gears, known issue for 2012-14 Camry’s with a faulty torque converter (TC), there’s a service bulletin out for it. My main mechanic said to ask a transmission place for a quote on the TC. I came here and said I think the TC needs to be replaced. I was told I shouldn’t believe everything I read online. They ran some tests, didn’t have a definitive answer. Told me they could try to replace the spark plugs and ignition coil. Funny story, I replaced the spark plugs ONE WEEK earlier because I thought that would be a cheap fix. Went to a certified Toyota dealer and they said it’s the TC, but it’s out of warranty. Too bad, I would have paid AAMCO $2000 to replace the TC, but now I’ll never come here again.