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January 2024 by Melisa
I did an online order with Aaron's paid what I was suppose to and my item was suppose to be delivered in three days. Now it has been two weeks and several calls and still haven't received what I paid on. Now another payment is due and will come out of my account and still no item. My daughter called them because her name is also on there and they said they called and no one answered. Well the call came from a private unknown number. What business are they running that they call private when no one picks up private calls.
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November 2023 by Amy Henry
Whoever answers the phone is hateful
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September 2023 by Mary Jackson
I lost my job a month ago and struggling to make a payment and they refuse to work with me. I caught up with one payment and paid 9.99 extra for Aaron's club to get help if I needed it and now they are saying i dont have it on my account after I signed up when I started my account I've had a deferment on a previous account so I don't understand why now I can't have one after making payments ON TIME for a year
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August 2023 by Carolyn Conroy
I dealt with Aaron's back in Arizona, no issues. Move here to ok and have to deal with this store got 3 items 3 different times, 4 including AZ. I paid 3 things off early got a 4th and been having hard times but been paying it taken me the entire lease to do so. One lady changed my due date from the 10th to the first over the phone because she called the 2nd and I told her I'm not due til the 10th she said oh I just changed it right now so your late if you can't pay today we are coming tomorrow to take furniture. I called to speak to manager that day and they said to pay the 10th but since then been blowing me up every 2nd of every month and now manager says my due date was never changed its always been the first. I have the lease to prove it he asked me to bring that in. UH EXCUSE ME you should have a copy of that. I only have 5 more payments left and they are more harassing than ever. I know I'm late but also saying when I will have the payment and they argue with you, say they will document it and continue to call every single day like something is going to change. Apparently they don't document any conversations.
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June 2023 by Thom Thom Jose
They are really good come here. Clean and friendly.
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March 2023 by Terri Johnson
They have a great selection of washers for a fair price.
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February 2023 by Bryce Broussard
Extremely rude! I went in with my family to shop for furniture and I looked for the bathroom and there were no signs. So I went where I thought the bathroom was and was met by two snarky employees who had a bad attitude asking where I thought I was going. We were not helped at all or asked if we were looking for anything. I wish I’d have gotten the names so I could name drop but we were there at around 10Am. I would NEVER shop here again
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December 2022 by Latrara Thompson
The furniture I had wasn't to my liking I was able to replace it with a sectional thank you for making me feel spoiled in a harsh world... After I get off work like yes
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November 2022 by Keith Bean
As a loyal customer for over 6 years to arrons. Sad I now have to go through this store. No help, employees are argumentive. Never missed on payment. Got a new item just for them to tell me I can't switch the due date with I currently got from them. Last thing I will get from them. ✌
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November 2022 by Jessie Sneed
Daisy is terrible. She will bend over backwards to screw people. Shes not helpful at all. She is content with bad customer service. Not someone i want to deal with again.
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October 2022 by Google user
Except for getting the address wrong they were pretty good
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August 2022 by Margaret Ontiveros
Except for getting the address wrong they were pretty good
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August 2022 by PitStop Roadside
Chaz saved the day! Everyone at this store is very friendly and relatable. Very big store they have a pretty good selection! Come see them ask for Chaz
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August 2022 by Mike Pavay (Masterknowitall)
The people are friendly and helpful and they have a lot for sale. This is a store for temporary home furniture and appliances. I say temporary because you will pay double the cost if you purchase instead of lease. You can get a $2,000 fridge for only $4,000 in just 2 years of payments.
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August 2022 by J Alt
A lot of nice stuff , prices are low too, but customer service sucks!!! Stephanie is rude as hell even to long time customers like me. I guess that’s not important…
