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March 2024 by Tyrus HollowHorn
Lady at the front was really nice and understanding and the check time was not as long
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March 2024 by Tralese Harris
Came in before closing and no one would help us and waited for about 5 minutes
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March 2024 by Sonny Rose
Vona was one of the most dedicated customer service reps I have ever seen while utilizing the Ace Cash business. She was very punctual and educated me on some of Ace’s products that I’ve never heard of before. She was very attentive and made me feel welcome. She handled her job very well. If I had more hands, I would give her five thumbs up!
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January 2024 by Lovetta
I have used Ace Cash Express several times. They are always friendly and helpful.I recommended them if you need a loan.
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January 2024 by Lori Thompson
Vona did the work of three tellers!! She answered the phones, she stepped between two windows and took care of both customers at both windows. We had to be patient because we knew she was only one person, but she was amazing!!! Always had a smile in her voice as well as on her face!! Customer service like that cannot be ignored!! She deserves the pay of two people.
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December 2023 by Becky
Fast, no hidden surprises, and the location's use of technology to speed up the process is greatly appreciated. Olivia and Gina equally offer the best professional and friendly service! This option to manage unforeseen financial challenges, gave me a lift when I needed it. Thank you!
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December 2023 by Ayejah Burris
Shavona was very helpful! I’ve been to ACE Cash Express.. but I’ve never got this experience before, I love how she treated me and the way she handled the money I needed. I’d recommend anyone to come to this location. Such an amazing experience she needs a raise she even handled the callers the correct way! Way to go! Keep up the good work.
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December 2023 by Lynae 43
Shavona was awesome and super easy to work with! I would recommend going to this location, and letting her help you with your needs as well!
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December 2023 by katherine holman
Regina at Ace has went over and beyond in helping my brother obtain an attachment card. Her customer service is impeccable. Thank you Regina
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October 2023 by KAYLIE Wilson
WORST company ever! Do not and I repeat DO NOT use this place to cash a check. First they charge a way to high % to cash. Then when they did mine they gave me the cash and two money order. Lady said I couldn't cash the money orders for 72hrs! Then I called two days later and they stated 48 hrs. So needs training at all okc locations! Then every location didn't have enough money to cash $1300!! Ar le you kidding me! You took my cash and now your saying g you can't cash the money orders YOU ISSUED TO ME! So now 72 hrs later locations can still not cash the money order but one location located 30 min away. To top it off you want to charge me a $36 fee to cash the money orders you gave me!! So if you want to cash a check get ready for a headache and they will take $700 from you to do so.
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October 2023 by Robert Hampton,Sr.
The reps/agents arecool, friendly and professional. They are also helpful with explaining the products and services available!!
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August 2023 by Bryan Hammons
Fast and friendly service. Loan approval was easy (but do remember to bring a current pay stub) and Ace associate was very friendly and helpful.
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August 2023 by Kris Banks
They have their times posted, Monday through Friday they are supposed to be open around noon and yet their location was closed, door locked, lights off and the open sign was deactivated. There was no sign or indication that the business was closed for lunch or any other applicable reason.
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August 2023 by Brianna Washington
Yes the manager Paula was outstanding with her customer service, willingness to help & listen to the dilemma that I was having which had me in a terrible mood but instantly charged because of her. Definitely will come back again & refer other people
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June 2023 by T Tee
Paula is AMAZING! She's very professional, explains things well, AND always has a smile. Thank you for always making my experience with ACE pleasant.
