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February 2024 by Troy Ham
The convertible mustang squeaks the whole time. Seems like this thing's been wrecked and it's out of balance and the top does not seal. I hope it doesn't rain.
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January 2024 by Locos Rivera
No show whole info
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December 2023 by Margie Dautrich
Easy to find and easy to get the car. Pick-up was super easy - wish I knew the name of the young lady who helped us as she was polite, professional, and very helpful. I've rented many cars and this was the fastest, most efficient, and easiest process by far. Return was quick and effortless - Theodore really helped us to make sure we had everything out of the car and didn't make us feel rushed. We just won't rent from anyone but ALAMO!
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December 2023 by Ken Wong
Beware! Refund wasn’t issued to my credit card for a reservation booked online for wife. They required a debit card for her. They charged her the reservation but did not refund my credit card payment. Called customer support and they said they will resolve it - a week has passed and not refund has been posted to my credit card account!
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November 2023 by Faleesha Baker
Philinicka was one of the most wonderful agent's I've had in renting vehicles from various rental companies. She deserves praises ??
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November 2023 by Antone Wilson
well above average. I was given a very nice SUV when they had no compacts available.
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November 2023 by Robin Stephan
3rd rental in 4 months. Great service. Nice cars. Great price.
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October 2023 by David Hollie
I had a great experience with Alamo! Especially when I was taken outside and was told to pick whatever car I wanted. I thought that was amazing because I've never had that to happen when I rented out a luxury vehicle. I literally walked outside and I thought that they would pull the vehicle up and say this is what you going to get, but the guy told me said no look to your left there and it was like a roll of luxury cars about 10 of them and I said so the Cadillac is mine because that was the initial rental that I wanted it for was for the cadillac. He said no you just pick whatever you want you can get the Cadillac but you can also pick what you want I thought that was nice.
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October 2023 by Isaac Kern
Very good customer service! The car did have a mild odor and a rock chip on the windshield, but was still a good cheap experience!
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August 2023 by Rod Young
1- The three stars come from the rental process. It's very easy, smooth, and quick. (Even tho I never actually got the vehicle due to Number 2)2- The lost of the other two stars come from the rude customer service I was given, the hidden fees, and the whole credit card process. You must have a credit card for them to place a temporary deposit onto or you cannot rent the vehicle (No Debt At All).. like whattt if thats the case just charge me a little extra as a deposit don't force me to use my credit card..
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April 2023 by Eileen M
Renting a car is usually a hassle, but I had a great experience with Alamo in OKC. Friendly staff and quick service.
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April 2023 by Jimmi Longfellow
Highly recommend. Customer service was excellent. I'll never go to Enterprise again.
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February 2023 by Sheila Beck Murcia
Ok I almost rated this place 1 star. I arrived during a storm late at night only to see they had given away my rental and EVERY car in their inventory. There were at least 7 or 8 of us that arrived that night to find no rental car. In addition to that every one of the rental agencies at the airport had done the same thing. I was stranded an hour and a half drive from my end location, in the middle of a snow storm. But they offered to pay for an Uber to my destination and then pay for an Uber to return the next day. So I reluctantly took the offer. The Uber driver was kind and attentive and I arrive at my destination safely. Then the next morning they called me, arranged for my return and issued me a credit for all the inconvenience. Upon arrival back at the rental agency they were very attentive and kind and gave me an upgraded vehicle from my rental and I was quickly back on the road to my destination.
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January 2023 by Boomrsnr Mase
We were stranded in the Southwest Airlines mess this past week! Got to Houston and needed to drive to OKc. There were no cars available and they were catching up from previous days rentals. I called an Uber and as I was putting Ny first bag in his trunk Lakesha ran after us to let us know she had a car for me. She didn’t have to do that at all but she made a rough day a little better! Thanks to the entire team for helping us out and making it happen for us!! Thank you Lekisha in Houston!!
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December 2022 by Hero Tiffin
Renting a car there is very convenient with a good price. We don't wait long for the paper work (actually there were only two people before us in a queue). You can get your car just behind the building. We are told that we can choose any car we like from a row of cars. You can return a car after working time just by drop-off.