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October 2023 by Jessica Sims
I wanted to leave a review because I almost didn’t buy this car from Gary because of all the bad reviews. I was very suspicious and honestly gave him a pretty hard time because well, I assumed the worst from the reviews.Gary, was very upfront and accommodating. He allowed us to take the vehicle to be diagnostic tested before buying. The vehicle was in excellent condition. We had a small issue with the title, but Gary was very responsive in helping us rectify it. He even reimbursed us for our troubles (which we did not ask him to do). Gary is a good and honorable businessman. I believe his reviews are more of a product of the type of people who do business with him; some people always just want to play the victim.Thank you, Gary!! We are very happy with our purchase and they way you conducted yourself and your business!!!
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October 2023 by Matty
Don’t trust this place dude is a huge liar who scams on the disabled told him I was autistic i saved up 4000$ for the first time in my 30 years of life to actually do something on my own and buy my first car in my name, man said he put new oil in and a new clutch on my car in person in front of a witness and over messagesHe forgot to mention he just topped off old oil with new when I took it into my mechanic he said oil was darker than dark and had metal in it, the clutch also started making noise which was the main reason for taking in the car to the mechanic said the clutch was never changed. Which the good thing is I have documentation of messages saying he fixed the clutch that was never fixed Although used cars are as is sales fraud is 100% illegal next time don’t text people I fixed the clutch when you didn’t.. hopefully you’ll fix this but if you don’t I get it you don’t want to admit screwing over a hard working disabled people but you know exactly what you did and the fraud you committed
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June 2023 by Angeleea Miller
I got married in Vegas last week and Gary the owner was more than accommodating and helpful. I really appreciate all they did to help me have a great trip ?
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May 2023 by Lewis Fulkerson
Gary was a polite man, but he is very sneaky. We wanted us to test drive a car he had for sale, but he insisted on going with us and made sure we drove a short distance and only on a very smooth road. We paid him cash ($5000) for the car and my wife drove it home, following me north on Interstate 35 to Perry, OK. Once the car reached 70 mph and higher the steering wheel began to vibrate very bad. When we got home I took it to the Chevy dealership to find the problem. The drive shaft from the transmission to the driver-side front wheel had a coupling that was severely worn and caused the excess vibration. Whenever I drove over a bump I could hear the metal clattering. When I contacted Gary and told him, he accused us of damaging the car while driving home and has refused to even speak with us, text us or message us since then. He may seem nice and may have sold some cheap cars, but rest assured that he is completely greedy and dishonest, and if you ever have a problem he will accuse you of doing something wrong and will cut off all contact with you. I highly recommend that nobody do any business with him or his business. Seriously, he cannot be trusted if anything goes negative!
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May 2023 by Joziah Harris
I had someone I referred to this company on good faith of being able to assist them in the most respectful manner, It was brought to my attention that the customer that was referred to this establishment was slandered with disrespectful remarks that would be demeaning to any woman let alone human being. The situation was over a deposit in which from several previous reviews have been mislead to be believe other wise, not only in the mishandling of showing what should be great and outstanding customer service. This establishment has had a long history of being disrespectful and rude to other customers including highly offensive language that would be very demeaning to a woman, especially a woman that was sent your what I thought was a great establishment. I won't completely cut my ties off from this establishment but i would not like to receive another complaint of great disrespect to the public in which you rely on to pay your bills and due back to the society. It is not hard nor does it take much effort to show even a little bit of customer service to the customers that still come to this place. I would love to see this establishment go a long way in the community but not in the manner of responding with disrespect when a customer leaves a review, that is your stance to become better as a company and provide back to the community in which the great customer care your company should always stride to provide.Thank you, Someone who sends you referrals....
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December 2022 by Milinda Villegas
When Hertz screwed me over on a rental vehicle, Gary & Tyler absolutely went out of their way to help me get back home to Michigan for my Dad’s memorial service. They were super helpful, and ready to do what it took to get me a great vehicle for my trip. Friendly, empathetic, honest, knowledgeable, and super service oriented. They even let me split the payment between cash & my debit card, and didn’t charge me a fee for using my debit card either.I will definitely be recommending AND reusing America Auto Rental & Sales!!!
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November 2022 by Cerina Curiel
Did business with this place back in January 2022. The only place in town that would let us rent something without a credit score or credit card. It was a little pricey but it's understandable because, as stated, we had no credit and were under 25. The battery in the car did go out while we were on the road but the owner offered to reimburse us for what we paid for the new battery. I didn't expect a car the size of a shoe box to drive almost 3,000 miles but it did!
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September 2022 by Queen Dee (Queen Dee)
Was told one price and charged another. Cars are dirty with animal hair. All of em needs new tires or whatever. Was told the max to drive was 300 miles a day. Then after I had to exchange a vehicle was then told 100 miles a day and I went over the 300 now gotta be charges .42 a mile. Told me I need 440 to rent, after the bank closed he told me I need a extra 130 and he would take that in cash. OMG. The guy was high as hell. And was trying to tell me that was not what he said. Well how would you know if u high. I told him lay off the weed. What rental car place you know charge almost $600 and give u and dirty rental car on empty. Who can I call to report this company?
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August 2022 by jae
Did business with this place back in January 2022. The only place in town that would let us rent something without a credit score or credit card. It was a little pricey but it's understandable because, as stated, we had no credit and were under 25. The battery in the car did go out while we were on the road but the owner offered to reimburse us for what we paid for the new battery. I didn't expect a car the size of a shoe box to drive almost 3,000 miles but it did!
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May 2022 by Dee Farrow (Queen Night)
Was told one price and charged another. Cars are dirty with animal hair. All of em needs new tires or whatever. Was told the max to drive was 300 miles a day. Then after I had to exchange a vehicle was then told 100 miles a day and I went over the 300 now gotta be charges .42 a mile. Told me I need 440 to rent, after the bank closed he told me I need a extra 130 and he would take that in cash. OMG. The guy was high as hell. And was trying to tell me that was not what he said. Well how would you know if u high. I told him lay off the weed. What rental car place you know charge almost $600 and give u and dirty rental car on empty. Who can I call to report this company?
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April 2022 by Randy Franks
Crooks no matter how clean your car is even fill there tank he will still keep your deposit said it was $260 for two day an charged $500 plus the depost an he will help his self to your debt or credit card
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April 2022 by Trisha franks
They rip you off unprofessional tell you one price an charage your card more scum bags
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September 2021 by Diana G.
I needed a 7 passenger vehicle for a family trip over the Labor Day weekend so I rented a mini van from this company. Long story short...I finally called them because I hadn't heard that my vehicle was ready only to find out that the previous people that rented it had wanted it for another week so they kept it. There was not another comparable vehicle available. This was all on the day I needed the vehicle. I will never do business with this company again. On a positive note...I did get my money back!
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August 2021 by Bob ONeal
In April I picked up a Budget truck rental from here. I had flown in from another state and when I arrived to pick up the truck, during normal business hours, no one was there. Doors were locked and it was raining. I called the main number to see where they were and the person who answered said they were making a delivery and would be back in a few minutes. I looked around the lot and found the truck I was going to be renting and fortunately it was unlocked and I was able to wait inside out of the rain. Then I got another surprise, the truck was an absolute disaster area. The outside was covered in red mud and the inside was full of trash and filthy. When the owner finally returned about a half hour later I rightly complained and the owner wheeled around and attacked me verbally calling me several names among which creep was the nicest. He then explained that he did not get paid to clean the trucks and if I wanted it I had to take it as is. Then he threatened to raise the price on me, fortunately I had a Budget contract prepaid and he couldn't. Then he threatened not to rent it to me at all, again he couldn't since I had the contract with Budget and not him. It was like being on a third grade playground and he was a bully sitting on me trying to make me eat dirt. On the downside the contract made it impossible for me to walk out and find another truck, the thought had crossed my mind but I needed the truck so I put up with the abuse. My advice, if you rent a truck from Budget don't use this outfit as a pickup point. Don't use this place for anything. And Budget if you read these, you might want to reconsider your association with this sketchy joint.
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July 2021 by Mireya Cruz
Terrible service they told us that it was for 8 passengers and when we went to pick it up it was only for 7. They had told us that the miles were unlimited and when they delivered the car they told us that they would charge us $ 5 for each mile we passed. the car did not have a spare part and had many details. It was a horrible experience. I don't recommend it.