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April 2024 by Chase Wiegenstein
Friendly staff, good deals, excellent shoes!
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February 2024 by sarahxotesfaye
My sister and I were both looking for shoes for two different reasons, standing job and running. Nicole was absolutely amazing and approached us to see if we needed any help. She was thoughtful and patient in helping us with sizing, shoe styles, and her recommendations. I would def come back for future purchases. Thank you Nicole : )
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February 2024 by ribbons58
I'm giving a 3 to this store. I give ASICS shoes a 5. This store was too small for the number of people on this particular late Saturday afternoon. As I milled about, the customer count dwindled. Stock and shoes were everywhere. Very disorganized. Staff seemed overwhelmed. I did make a purchase, but didn't think it was a 'deal.' I do love Asics, they have great support and tend to hold up to the traffic they are put through.
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July 2023 by V E G. Bog
I had the pleasure of working with Mr. Rafael, that provided me with exceptional custom great. I his didn't point me in the direction I should look, he inquired what I was seeking and he walked me over shoes that would fit my activities.After the super easy online order return, he assisted me even farther.He locted a few shoes that could work for me. He begins to unlace the strings. It's very rare in 2023. Then he began to explain to me all about the different shoe features.He wasn't a pushy car salesman. He'd wanted me to get the perfect shoe. He showed me the latest and the old model and even the clearance section.When customers walked in, he greeted them yet, not leaving me until I stated, it's okay if you need to assist them. His reply was , "Are you sure? ? ?Wouldn't it be great if all salesman had some, Mr Rafael, genuine caring spirit within.I highly recommend the location, and you walk up and shake Mr. Raphael 10 ?Asics, you should give this young man a raise because it's very hard to find great customer service these days.
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December 2022 by Lisa Walker
Friendly and attractive staff. I was able to order a replacement lightweight jacket my husband got last year that's no longer available in stores.
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October 2022 by Hani Kabariti
Mr. Randy was very helpful, Respectful, informative and Professional. Gave us a very good reason why we are a store loyal. best place to shop for Tennis shoes with very reasonable prices.
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September 2022 by Steven Bishop
Drove 2 hours stayed overnight to exchange 150$ pair running shoes and the store was not open according to posted hours and even their phone system states they should be open.. guess they need new management . Shame they can’t run their business on time.. they advertise they are premier but they are not , way to screw it up outlet ASICS Okc ok
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June 2022 by Teresa Brown
My husband and I went in for tennis shoes for the both of us over the holiday weekend and were very pleased with our experience and actually came out with 3 pairs! Randy (the manager) went above and beyond to help us out. He was able to see the shoes my husband was wearing and how the wear pattern showed what he needed for a better fit in a tennis shoe. He suggested a certain cushion for his arch and feet and my husband could feel the difference instantly. He also found some that was on clearance and he was able to get two pairs for an amazing deal. Then he was able to help me get just the right shoe for me as well. We have been wearing Asics for years and are always pleased with them. Randy was so kind, funny, and beyond helpful! He is the perfect example of customer service, which is something you don't see much anymore. The selection of shoes and the prices are amazing and we will definitely be back for our next pair of shoes! Would highly recommend them and ask for Randy! Tell him I sent you! LOL
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May 2022 by Jordan Breen
Shaun and Randy were great stayed a little later to help us out greatly! Customer service was amazing!
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May 2022 by Karen Culbert
There should be a zero star. Extremely rude, horrible customer service!
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February 2022 by Heide M.
I bought $150 shoes a while back and just was unsure of the size and the worker who assisted just wasn't helpful. Turns out they just were too small. I was told they would stretch but they ended up not fitting right. When I mentioned trying a men's size one up I was encouraged to just stick with the women's size 11. I'm just sad my $150 shoes were a waste. I do like asics shoes still, I just will be more assertive on my choices when shopping there.
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December 2021 by Lewis Estrada
I’ve been a long time customer of this store until today!They would rather argue with me over a pair of socks,I gave them my card to look it up they said they couldI Told them what a bought that day 2 pair of shoes2 pair of socks and sunglasses.15 min later they said we can’t go that far back.What ever happen to make the customer happySo they will Return? I will never spend another dime in this Store.
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December 2021 by Mel Cooke
Awesome! Great service
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October 2021 by Thomas Westreicher
Just went to store, employees refuse to help would rather chat at counter when no other customers were even in store. Used to love these shoes when I was in army, planned on getting my mother in law a pair. Not now. Save the hassle shop elsewhere.
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September 2021 by Steven Lautzenheiser
I originally gave this store a five star rating, because the sales lady offered good advice on shoes and was quite helpful. But after wearing the shoes for a week they developed a tear. ( Actually only three days. I went on three walks with the shoes. I wore them less than three hours.)Now I've had them about six weeks, and they have tears in several spots. I'm not particularly hard on my shoes. I have a pair of New Balance which I've owned for a year and a half which look better (and were half the price.)I sent an email to ASICS corporate about the shoes five weeks ago. I haven't heard back.Maybe look elsewhere for shoes. ASICS don't appear to be quality shoes, and corporate doesn't seem to care enough to respond. For the price I paid ($117) I expected a great pair of shoes.
