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February 2024 by David Freeman
This AutoZone on south 89th between Western and Penn these guys are not that friendly. I had to exchange brake rotors and so I got ripped off because instead of doing the whole brake job to get the discount the guy didn't even say much about it. So this was the 2nd visit of the day, the 1st one the store manager tried telling me that my Veteran tax exempt card needs to be updated because it was issued in 2019. He said they re-issue them every so often...it was very awkward and disrespectful. Looking at my receipts, I would say they didn't give me the Duralast brake special...
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January 2024 by Rhonda Torbett
The staff at this store are the most helpful!
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December 2023 by Kelly Stock
I just gotta say Jeffery Wright the sales manager here is amazing! He went above and beyond helping us ladies with strapping in a massive 125-gallon aquarium and stand in the back of our truck, usually our husband's are really good about taking care of this kinda thing but it was a mother/daughter morning and we weren't thinking obviously. He was very helpful in helping us figure out which wratchet straps and even kind enough to put them on for us. Thank you again Jeffery!!!
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November 2023 by 2 Vets K9
Went in to have a battery change done. I was met by sales associate Colby. He was very knowledgeable, personable, and very eager to satisfy the customers needs. His customer service and listening skills are above todays typical standard.Prior to speaking with Colby I spoke with manager Frazier who was very negative in our encounter and you could see the frustration in his body language and hear it in his voice. Colby was delegated to interact with me. I voiced my concerns about Fraziers and my conversation, Colby listened, apologized, satisfied, and thanked me for coming in all while being able to answer other customer questions as well. Very high remarks for Colby.
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November 2023 by Barbara Finch
You go in ask for what they will find what you want and they can put it in for you if you want them to love them!
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October 2023 by robert milford
Shopped here today and was directed where to immediately and was checked out and exited quickly!
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September 2023 by Tammy Mccool
Young man was so helpful. Got me what i needed and went above and beyond to help me.
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September 2023 by Lisa Browder
Help me match an oil filter for John deere tractor they went through about 5 filters to get one that would work for it very helpful
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July 2023 by Macaylee Turpin
I told the guy what I needed, and he told me it would work for me 30$ lug nut remover. Turns out i couldn’t even use it. I go to return it the very next day. And they won’t let me return it. So 30$ wasted and they had nothing to say and no way to help. They take down your information so I don’t see why you can’t return an item at all without a receipt. Should figure out a way. It’s ridiculous.
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July 2023 by Tracie
Matt Sanders the sales manager, was so professional and knowledgeable that he made me feel so comfortable asking him questions. Thanks Matt.
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July 2023 by Forrest Valora
Every time I come here, great customer service!
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July 2023 by Steven Waide
Quick and easy and right on point !I've never left there without what I came for.What else can I say?!
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June 2023 by Christopher Perry
Holy smokes, went to this store to return a steering wheel cover as we figured we got one that was too small - but Chris took charge and wrestled the dang thing on in no time, problem solved! Freaking awesome service! Thanks Chris!
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June 2023 by Kirstie Stevens
5-11-2023 I was caught in a bad storm and could not see so i stopped in for windshield wipers... no sooner than I get out of my car the tornado sirens were blaring Chris the manager not only helped me he risked his life to put on my wipers in a tornado warning just wind and rain he said. ?? ⚠️ ? THANK YOU CHRIS!
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March 2023 by Mike Lazzaro
Seriously depends on the person you talk to at any location. Some are helpful and some need to go stock a shelf.
