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December 2023 by Luna Bates
Staff is judgmental. Lazy and don’t wanna do the extra work so they lie saying your card doesn’t work to make your loan payment. Just go to ANY other location honestly. Multiple times now have I had issues with this exact location.
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November 2023 by Brian Gilley
I was there today and was trying to cash a check, the teller needed my SS #. Why? So I asked her and she stated, " I don't know" phssdt! She didn't know why???There's was no one else in the bank yet it too 15 mn to cash a check. This Bank is strange! Why did they nees my SS #?
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June 2023 by Brian Dugan
I've been with BancFirst for long time and they have been very good to us and they treat customers like family. I wouldn't bank any where else. I highly recommend this Bank.
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October 2022 by Lainie Donnelly
I cannot stand this location. I love BancFirst but literally not one other location makes me fill out anything anytime I go. I know it's something so little and not a big deal, it's just the point that every other location has phenomenal customer service. I have so many different accounts with them, but the customer service at this one location makes me want to close every account I have with them.
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June 2022 by Mike Crain
This Bank has taken care of all my banking issues. They are always smiling, greeting people. The people here are very friendly and helping.
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June 2022 by D G
Teller sent deposit back for me to do their job,since when is it customers job to deposit my money in the account I'll be moving my account to different bank.
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March 2022 by Zachary Murphy
The clerk was rude
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February 2022 by Brett Duncan
I waited for 10 minutes, explained several times what I needed in detail and I was given the incorrect items. It is now the weekend and locations are closed. I like bancfirst in general but I would rather drive an extra five minutes to a competent bancfirst then go to this easily accessible location.
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December 2021 by A H
I have been refused cashing in quarters for the laundry mat because I didn’t have an account here. Being that it’s right across the street from where I live, I thought I’d try again for notarizing a letter. Yet again, refused… The woman was very rude too. I wouldn’t consider or recommend opening an account here now.
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December 2021 by Amanda
I have been refused cashing in quarters for the laundry mat because I didn’t have an account here. Being that it’s right across the street from where I live, I thought I’d try again for notarizing a letter. Yet again, refused… The woman was very rude too. I wouldn’t consider or recommend opening an account here now.
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September 2021 by Grady M.
Didn't have to make it so impossible to get to lol gotta do a whole u turn left turn just to get in the parking lot
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February 2021 by Christie Herweck
I do not recommend BancFirst to anyone ever. They are not customer oriented and not out for your best interest. The alerts for charges are not always working and when something happens like a company charging and unauthorized charge the bank does nothing to help they tell you are on your own and call the company for refund and What is with charging your customers 3 dollars for a money order. I have called almost every bank in Oklahoma and it’s 1 dollar for MO for existing customers. It’s ridiculous, I could go on forever with all the issues I have had with this bank, it’s unfortunate because switching banks is hard because it is necessary in some instances to have a long standing bank account. I guess I’ll give in a move to another bank.
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October 2020 by Bullet Park
There's at least one rude employee here who thinks she is law enforcement and believes that she has the ability and the legal authority to tell people to wear a mask. She then became very rude whenever I told her I'm not going to wear a mask. One more incident like this and I'll be transferring a large amount of money to a different bank.
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September 2019 by Valarey Collins
All of the ATMs that are physically at the banks drive through are not car friendly. I had to get out of my car because it was to high for me to reach while in my driver seat.
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February 2019 by Lenny Evans
The teller Joshua Grider wanted conflict, first by telling me he couldn't help me but his boss came over with sense
