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December 2023 by hbarringer 47
Great Banking experience. Staff is very helpful and provide excellent information
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October 2023 by Nghia Nguyen
I have received bad customer service for a deposit I’ve started via drive through yesterday where they transferred the money to the wrong account upon pulling up my information. Luckily the money went to my sister’s account (not sure how, maybe because we share the same last name and used to share an address, but the account is not under my name). I went to the bank this morning to get this sorted out in a polite manner. They have started a dispute, but customer service was terrible at this BOK location. They implied that I should have the account number ready (which I had ready if they had asked me to confirm) and said that this was likely a system error rather than a user error.
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September 2023 by Aike Dior
Simple, quick, no hassle set up of an account.
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April 2023 by Chris Jones
Can’t leave a zero. Horrible customer service.
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February 2023 by Jody Dillard
Always polite and helpful whether inside or at the drive thru.
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October 2022 by James Royall
Very help. Individualized advice by Michelle Brown at north MacArthur branch
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August 2022 by Julia Crane
Although I do not have an account with BANK OF OKLAHOMA I visited this branch because I was needing to exchange a damaged 100 bill. I was greeted by several employees with genuine friendliness and was helped immediately by a very nice young man . I was in and out of the bank in under 5 minutes , GREAT JOB BANK OF OKLAHOMA
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April 2022 by Deborah BHiser
We have many accounts with BOK, even 2 in Colorado. They are consistently helpful, pleasant, and facilitates getting things done. We have no complaints and would encourage anyone to use them for their personal and/or business needs.
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April 2022 by Clay Miller
Excellent, fast, polite customer service.
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February 2022 by Jeff Hoopingarner
Great experience - Great customer service!
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November 2021 by Anne Ball
I would seriously reconsider if you are thinking of refinancing your home though BOK. If you do, just hope that you don't have an insurance claim on your home. We had hail damage and filed a claim with State Farm. They issued us two separate checks, and when we went to BOK to have the checks endorsed, each time it took over an hour. BOK uses a 3rd party company for the endorsement code, and both times this company was not able to 'find' us in their system. With the first check, the BOK employee told us that we didn't have a 'real mortgage' and that's why they weren't able to help us. I still don't even know what that means. The second time, we went through the same scenario, with the 3rd party company saying they couldn't 'find' us, etc. and the BOK employees have no idea how to handle the situation. The service is so bad, I just don't even know how to describe it!
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August 2021 by Jay Johnson
I appreciate the consistency of efficient and friendly service I experience at any branch of Bank of Oklahoma. I’d never visited the MacArthur and Memorial location before, and Mr. McBeth and his colleagues did a great job.
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July 2021 by Teresa Dwiggins
I received efficient, friendly and prompt service.
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February 2021 by Kevin Williams
Daniel is very helpful, friendly and professional. Great location!
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February 2021 by Mark Jeans
A HUGE thank you to the Customer Service Manager ...and branch manager for their patience and assistance. They were a wealth of information! Thanks again!