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February 2024 by Esteban S.
The customer service here is on point. We were helped by an awesome! Best Buy employee his name is Clay he helped us in getting a tv and sound bar he knew his way around the tech and for a good value. Highly recommend going to this Best Buy if you are in the market for some new tech and gear!
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February 2024 by Daryl Briggs
Always helpful and knowledgeable about home electronics. They keep most products in stock.
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February 2024 by Parvin Kh
Best Buy is horrible I suggest no body shop there , consumer service is horrible, absolutely is horrible, no knowledge workers , even all managers are no knowledgeable, their attitude horrible, there products are horrible, ??
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February 2024 by Katherine Bichsel
Great place to return unused printers, scanners, etc.
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January 2024 by Nick H.
Tried to check availability of an item by using the text line, no response. I then tried calling to check availability and nobody answered. Taking my business elsewhere.
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January 2024 by Pamela H.
This was the easiest transaction I have every had buying an appliance. My washer wen and was looking at the big box stores and on my google search Best Buy came up. For the exact same washer they were asking $1100 and I got it at Best Buy for $699. We walked in shortly after they opened and there was an associate at the door and he asked if he could help us. We told him what we needed/wanted, he took us right to it and in 15 minutes we were in and out. We did pay for the delivery and set up thru the geek squad. 100% worth it to us. I would of never thought of Best Buy for appliances. Now I will definitely check with them first.
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January 2024 by Leslie R.
The service from the employees to the management is terrible. My daughter purchased an item on Dec 26th. Was told it would ship in 48 hours. Label created on Dec 29th and nothing. Fed ex doesn't have it. I went to the store with my daughter only to have the MANAGER tell me there was nothing they could do about it. They couldn't refund the money or tell her when she would get the product. Terrible service
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December 2023 by David R.
Bought a brand new PS5 and its used. Do NOT buy a PS5 from this Best Buy. Can't even use the PS5 cause someone else is logged into this supposed BRAND new PS5. Joke! 0 stars!
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December 2023 by timothy andoh
Best Buy consistently delivers a reliable and extensive electronics retail experience. The knowledgeable staff is readily available to assist with product inquiries, and the store layout is organized for easy navigation. The wide selection of electronics, ranging from the latest gadgets to appliances, caters to diverse needs. Best Buy's price matching policy adds value, ensuring competitive deals. However, the in-store experience may vary, with crowded periods affecting wait times. Online shopping and curbside pickup options offer convenience for those looking to streamline their purchases. Overall, Best Buy remains a go-to destination for tech enthusiasts and consumers seeking a comprehensive electronics shopping experience.
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December 2023 by Alexus Russell
Usually I would rate this Best Buy 5 stars. We go to this location for everything but today I took my fiancé in to purchase his Christmas present. We asked Austin to help and he could not have been less welcoming or willing to help. As he walked away to go grab our product my fiancé and I looked at eachother to see if we both got the same vibe from him, we did. Austin took us to the counter and snapped at my fiancé when he gave him his number before he was ready for it then proceeded to make a snide comment about my fiancé email address. As we left he apologized for his attitude unsolicited but the experience was not what I expected to have when picking out a Christmas present with my fiancé.
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December 2023 by Josh Noel
This Best buy is a great place to go if you need anything from appliances, TVs, small electronics and much more. Unlike some locations this one also has a home audio section showcasing Love Sac which I haven't seen from other Best Buys. Overall this location is definitely the one to come to for all your needs.
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December 2023 by Ieasha H.
I got the BEST service from Keontae. I absolutely needed a laptop charger. I had to bring my autistic son with me but when we pulled up he refused to get out the car (he's 11) So I gave him something to play with (my phone) and made a mad dash inside with the car doors locked. When I walked in I was greeted by this gentleman who could sense by anxiety. I quickly told him I needed a laptop charger and told him I was nervous because my kid was in the car. He said wait here, ran back and grabbed what I needed (2 options) explained the difference and the price then quickly checked me out. Thank you, thank you. Thank you.
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November 2023 by Carol Dillin
Brand new refrigerator spewed water randomly flooding my kitchen! The problem got worse! Crying and desperate, I called Best Buy and was sent to six different people! Each one assured me they were sending me to a supervisor. Then one girl explained she would have to make an appointment but said, “unfortunately. . . “ I won’t write what I said to her! Let’s just say, it wasn’t nice! Customer service is now dead and no longer dying! Nobody is running the ship!
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November 2023 by Kenneth Harrison
Once we got the attention of an employee checking out was a breeze. Helped load the TV into the trailer and we're pretty funny over All. Even suggested the sound bar.
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November 2023 by Miguel Camacho
My wife and I bought a brand new whirlpool fridge in 2022 and the compressor went out in only 13 months. We have a 3 year warranty on it but it has taken 3 weeks to try to get it repaired and ... Still waiting. We've already lost over $300 in food and spent much more to try to eat out and "enjoy" food out of camping ice chests in the kitchen. Not to mention 2 missed days of work waiting on their service people (only to have them diagnose the same issue twice even though my wife and I already knew the problem).Thanks 'Worst Buy' !!!6/23We were told by the 3rd party OKC company that Best Buy uses for repairs ... Guinco Service ... That our refrigerator would finally be fixed today, Tuesday, 5/16. After two service men came to the house for a 3RD TIME we were informed the wrong part had been ordered and we have to wait until the end of the week for what will be a 4TH VISIT to our house to fix the refrigerator compressor.It just keeps getting worse ... One year old fridge!UPDATE 8/8/23:Our ice maker went out right after they replaced the compressor. We haven't had reliable ice production for two months. We are soooo feed up with this 15-month-old unit. Geek squad is coming to look at it again for the second time in 2.5 months.UPDATE: 8/25/23Geek squad repaired the ice maker from 8/8. It broke again in just two weeks. And the water also stopped working in the door dispenser. Not sure where we go from here but Best Buy, you are about to see me live and in person.UPDATE: 10/13/23Now having our sixth repair person at our house for the same refrigerator (1.5 years old). We are convinced Best Buy and the Geek Squad will do everything EXCEPT replace a faulty appliance. Instead, they will inconvenience you and your family, rob you of valuable work time, and do nothing to make you feel taken care of other than send repair man after repair man (and their shadowing trainees) to your home to pretend to fix things once and for all. I'm sure they can't wait for our warranty to expire so that we can be left hanging....UPDATE: 10/25/2312 days after our 2nd ice maker repair in a year and we are still waiting for this thing to make ice. I'm convinced Best Buy AND the Geek squad are no longer in the business of fixing things the right way. They are in the business of delaying things until they've squeezed every penny from every warranty claim they can make to their underwriters...
