Best Western Plus Barsana Hotel & Suites offers a mix of positive experiences and some areas for improvement. The rooms are generally described as very nice, clean, and comfortable, with a pleasant smell upon entrance. Guests appreciate the friendly and professional staff, particularly noting the exceptional service from team members like Tim and Debra, who create a welcoming atmosphere. While some reviews mention a rude night clerk, the overall sentiment leans towards a positive guest experience, with staff being helpful and attentive. However, the hotel shows signs of being a little dated, and some areas, like the hallways, have unpleasant odors. There were also minor issues, such as trouble with room keys and some cleanliness concerns, like make-up stains on sheets. Despite these drawbacks, many guests express a desire to return, highlighting the hotel’s good location near major highways and overall value. With a focus on customer service, the hotel stands out as a comfortable stop for travelers.
This is the 2nd time we've stayed here. Jade at the front desk is amazing and has been more than accommodating both times. I recommend staying here if you are stopping here in OKC. Thank you Jade for making us feel at home.
March 2026
friendly staff, nice clean hotel and good breakfast morning
March 2026
Great service from check in to check out. Nice rooms with a comfortable bed. We needed a good night's sleep and got it. Very good breakfast also.
