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January 2024 by Joyce Jetton
There are not enough words to express our gratitude and delight doing business with Bob Moore Dealership. This is the 4th vehicle purchased there and we have been spoiled by the attention and quality of service we received from Don Lidia.
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January 2024 by Madison Mclemore
JEFF was our salesman and from the moment we stepped on the lot he took amazing care of us!! I had my dream of getting a mom car and he made sure I got the best deal. Everyone in the department was helpful and welcoming, highly recommend!!
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January 2024 by mr anderson
I can only speak about the service department but I can tell you it's thousands of times better than smiculas down the road They were professional they were on time when I made my appointment they worked on it right away ! smiculas made me wait from 9:30 in the morning all the way to 1230 and never touched my vehicle for a recall.
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January 2024 by Corinthian Zeka
Jeff was our salesman and was upfront and honest with us. He helped me get into the car of my dreams and Eric in finance sealed the deal. This was no hassle and hands down the fastest and easiest car buying experience I have been through…and I’ve bought a lot of cars. I’ll be back!
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January 2024 by Michael Ramsey
The salesman I worked with was cordial and did a good job. I was not thrilled that the advertised price of the car was false and the dealership claimed to have no knowledge of their own advertising, or that the initial trade-in offer was low-balled. I ended up buying the car because this dealership wasn't as bad as some others I had encountered, and I was tired of looking.
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November 2023 by Fernando R.
Horrible job from all staff, i bought a z06 from company back in 2022 and i spoke to everyone since i couldnt register in state of texas, gave me run around. Now i have a lawyer looking into a lawsuit. George Miller you should take care of clients, horrible experience. Wouldnt do business with them ever again. Now they want me to pay fees that shouldve been covered by them since they have an incompetent team!!!
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October 2023 by Debbie Perdue
The sales person Jon was great. Very positive, not pushy, but knowledgeable about the product. The financial person, Robert was also professional and kind. Enjoyed the conversation. I would recommend your business to others.
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October 2023 by Brandon Orr
Got there in the morning for an oil change. When they asked if i was dropping it off or waiting and i told them i was waiting, they warned me they were having a busy morning and it might take a little while. They still had me in and out within about an hour. Cars been running great since the engine replacement last spring.
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October 2023 by Barbara Butterfield
Courteous service people. Heath was very helpful and I got a full service report on what I needed, to do for my car for upkeep. I got a quote and no pressure to do anything right away. That's the way I like it!
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September 2023 by Mark Alsalih
Took my 2021 Chevy Tahoe for a transmission fluid change to Classic Chevrolet on NW expressway and they wanted 950 dollars and 4.5 hours to do it cuz they said it has the 10 speed transmission and I thought that was just crazy ! so I drove to Bob Moore GMC just down the road and they did it for 280 dollars and in one hour -while I waited !Great service and a very competent service advisor named Heath .They said they do fluid changes on 10 speed transmissions all the time on their Yukon Denalis and it’s the same one on the Tahoes.I now know where to take my Tahoe for service and it’ sure as heck ain’t gonna be the Chevy dealer !
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September 2023 by Betty Carden
John was very helpful. Polite, and knowledgeable. John worked with us 2 days in a row, and helped us get the truck we wanted.
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September 2023 by michelle Sampson
Internet information was very beneficial. After contact, the texting was an easy way to communicate. We had narrowed down to two vehicles that we were interested in. Trevor was able to have vehicles available for me to test drive and then worked with us as my husband got off work. He respected our time and gave us all the information we needed concisely. Very friendly, made sure we had all questions answered and were getting the vehicle that was the best fit for us. All personnel greeted us.Our only concern was the limited hours the dealership was open, as we both have full time jobs all except 30 minutes of your business hours. He helped make quality use of the limited time we were available.Found a vehicle at a price we were satisfied with to meet our needs. Very pleasant experience. Great balance of Internet searching and information followed up with personal contact at the dealership.
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September 2023 by Shannon Rivas
Awful…. I absolutely dread coming to this dealership even for just simple maintenance. I truly wish we would have never bought another vehicle off them! First two purchases no issues what so ever. This last purchase we have had nothing but issues! Literally two weeks after buying our vehicle it was in their shop for two months. Then again for another month and a 1/2 for same issue! Now conveniently my brand new vehicle that once had no miles on it when I bought isn’t worth as much as we owe on it! ( Go Figure) But hey who needs reoccurring clients happy right?! “It’s apparently out of their hands”. We all really know better… they can make stuff happen if they really wanted to. Instead they just make up every excuse as to why they can’t do anything! Of course now any time we call them for anything including just tires it takes them one to two months to get back to us! Unfortunately after all this I will never buy another vehicle from them!
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August 2023 by david martin
??Alec is 1st class when it comes to service. He handled everything on a warranty repair. We are from fl. On a trip and found bob more gmc. Called spoke to Alec. I own 2 collision centers in fl. And I know all about customers service. Thank you Alec. It’s hard to find these days ??
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August 2023 by Aaron Dinwiddie
We had an amazing experience while working with Faraz Gholizadeh at Bob Moore. I sent a note thru AutoTrader around a Yukon's availability and Faraz reached right out to me. He answered all my questions and really went above and beyond to make sure my auto purchase experience was amazing. This is absolutely the best experience i have had while purchasing a vehicle and i will be reaching out to Faraz and Bob Moore on another upcoming purchase because of how everything went. From researching the vehicle, to going over all the options and new technology when we picked it up, Faraz made sure we were comfortable throughout the process. Made it seamless and easy to do business, when traditionally it always feels like these things drag out. I can't say enough great things about Faraz and the team. Great job! Customer for life!
