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February 2024 by Edward Anderson
They have a very selection. I could not find my hat size. The salesperson stated my size doesn't stay on the shelf to long.
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February 2024 by Chris Pruitt
Great selection. Nice employees
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January 2024 by Bill Choate
Big selection
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January 2024 by Joe Verdini
Fabian was great.
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December 2023 by Jennifer E
This location has always been the premier for work and western wear but not anymore. My son and I went there to buy him some work boots. We spent 15-20 minutes looking around on our own while 2 young hispanic men stood around and chatted. I asked one if they could look for a particular boot and size. We had a budget of $400, they work on commission and one guy said yes, I will look in a few minutes. Ok, we kept looking and my son started trying on boots anyway. The two guys are still hanging out and talking with each other. Then a hispanic customer comes in looking for boots. Both of the employees quickly went to work waiting on this customer while we had no help. After they finished with thrat customer, I politely asked again, if they had that particular boot in a specific size. The guy tells me he hadn't had a chance to look yet but he will in a few minutes. Then another hispanic customer comes in and both guys again are hard at work helping this customer while we wait. We were exhausted and didn't want to have to go anywhere else so my son selected a pair of boots and we went to check out. The cashier asked us who helped us, I said no one helped us even though we asked more than once. The cashier said, "Oh, ok. Sorry bout that." We completed the transaction and I asked if they all work on commission amd she said yes. I asked her who got the credit for the transaction and she said it went to one of the guys that works in boots. I told her it should've gone to her because she was literally the only person to help us. She said she wasn't allowed to do that unless I said she helped me when she asked who helped me. So there is the problem with Boot Barn. They have rude, discrimatory employees getting credit for sales they didn't make. Whoever owns this business needs to step up and correct these problems that are souring customer experiences. Unhappy customers don't come back. They aren't the only store in town. If no one helps a customer, then no one should get credit for a sale. Very sad to see what the business in this building has become.
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December 2023 by James hatcher
Haven't been here in 15 years. Everything changed for the worst. Walmart of western stores now.
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November 2023 by Shane Knight
We were waiting a bit on a fitting room, and a worker even came and opened one for another person. We waited a little longer and then I went and found a worker and asked to use the fitting room. He did not have a key, so he radios over to a lady. She looked right at us from about 15 feet away and says “I got it”.While I walk around the racks to get back, she proceeds to open the only available fitting room and direct someone in that had just walked up. My wife was sitting there and told her that I had been waiting and was the one that requested the fitting room. The lady ignored my wife and proceeded to let the other folks in.Yes, I may be a little cranky late in the day today, but that was not a lapse in customer service. It was a straight refusal to properly take care of a customer. Anyway, we left due to the rude action. Hopefully Teners or Cavenders will appreciate an extra $500-&600 dollars in business today.
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November 2023 by CUBS
This place sucks. Service is rude and ignored me to talk to their friends instead of helping. Crowded place if my work would go somewhere else I'd never step foot into this place again
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November 2023 by Brian Burgess
They house a ton of boot options, a.d the staff is knowledgeable about the things they sell. Great place to get boots.
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October 2023 by Caylie Williams
We've visited here twice in the past year. Both times the service we received was just awful. The workers honestly seem to have no care when it comes to helping guest. The first visit we had, my 3 year old needed to use the restroom. We noticed the restroom was completely trashed, and request twice for it to be cleaned. The workers that was originally asked to clean it said that they didn't want to do that and so they didn't. Fast forward to 15 minutes later, a group of workers are standing around hanging out while the bathroom is still disgusting & my child is on the verge of an accident. This past visit we asked for assistance looking for boots and were told they would send someone to us. After 30 minutes of waiting we realized that once again no one would be around to help us and decided to leave. It's really disappointing that this store seems to not care about it's customers. We are frequent boot barn patrons , and have never experienced this level of disinterest in customer service.
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July 2023 by Kirk Otto
Good selection of products that nothing really stuck out about the store that enthralled me to come back more often
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July 2023 by Allison Vazquez
I love the clothes there but I couldn't find any pants my size
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April 2023 by Kaelin McCool
Very helpful staff and an impressive inventory of Western wear. I prefer this place to Langston's cramped store any day.
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March 2023 by Jesse/Martina Salazar
My daughter could not find anything she liked in her size here. She found a couple of items she liked in her size on the clearance rack. She was hoping to score bell bottoms.
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March 2023 by Bruce Tiller
Pretty good, I do like hours they're open, good prices, assistance is not so good in men's but found what I was looking for, some are reasonably priced but got pretty good pull on boots that are comfortable.
