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January 2024 by Frizzy Storm
While I do appreciate employees with good retail experience, there was one girl in the store that made my shopping experience a bit uncomfortable. Kat, who was very helpful, treated my mother like a bother and kept pushing me to buy certain things that I’m not looking for. I’m an introvert that prefers to shop alone and not be bothered constantly or to be asked “what am I doing at the mall.” I used to work in a boutique, I made sure that everyone had a chance to breathe. If I wanted to buy a belt, I would. I don’t need you telling me what belt to buy when I didn’t ask. Thank you though for being thoughtful about the outfit I was buying but just be aware about who or what kind of person you are helping.
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December 2023 by Diana Martinez
Online order picked up, and staff was so kind. One of the staff members ever told me about the gift bags they have which is awesome!
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November 2023 by Brandon Malloy
The staff was awesome. They were very welcoming and attentive in helping my daughter find the perfect jeans. They must have brought her 20 pairs to try on in the dressing room. A special thank you to Charisma and Dallas for making it a special shopping experience; they were very helpful in finding and presenting the best of what the buckle had to offer.
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July 2023 by John Gebman
It's hard to describe how awesome the customer services was from everyone. I can say, any guy that needs help figuring out what works, or wants great service, ask for David. Couldn't have been a better experience for our son. He's young, and really his first time buying non-Walmart clothes for himself, and really didn't know how to pick a style or size. David was extremely knowledgeable, but also patient and informative, making it extremely comfortable for our son, even though he only purchased 3 shirts and 3 pants out of probably more 15 different pairs of pants. But it wasn't just David, it seemed the entire staff wanted to help. They are definitely our "GoTo" going forward
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July 2023 by Adrian Garcia
The guy that helped us was a hell of a salesman!!!
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May 2023 by Brandon N.
My fiancé and I recently stopped in for some honeymoon attire. All 3 members of the staff greeted us and asked our names. The entire time we were shopping. Probably close to an hour. All three were very friendly and remembered both our names. Engaged in friendly conversation and had very good recommendations of clothing and footwear. It has been 5 plus years of pre covid since I have seen customer service to the level we experienced here. Hats off to this group!
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January 2023 by Emily K.
I have always loved buckle and every time i come in proves why this place and the people are just amazing!! Today i came in to get an outfit for a photo shoot and Shavanna came up to me and helped me with EVERYTHING! Im not good at shopping and she like read my mind and knew exactly what I'd like and got me the most perfect outfit and an extra pair of jeans!! Im beyond happy and will forever be a customer here! Also shavanna is you see this come see me at Dekalash
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December 2022 by Vicky W.
This clothing store was awesome. They have cool shirts that is reversible but they like 60.00. But besides that had really nice styles to choose from of different clothes.
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October 2022 by Dawson VanZandt
I had the pleasure of Dallas assisting my daughter with purchasing new clothes for school. She’s in between sizes of a teen and young adult and we were struggling with inspiration and sizing. Dallas approached us with a big friendly smile and began suggesting different options and styling tips. At first we were unsure of the selection and being an introvert, I normally shop without assistance. By the time we were done shopping, I was ready to invite Dallas to our Thanksgiving feast. My daughter was fitted for jeans that fit her body perfectly! She looks amazing and cool and we succeed with all our wardrobe needs. Dallas is very talented and has better style than anyone else I know. We will definitely be seeking out his assistance in the near future.
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October 2022 by Dusty Kitchko
Excellent! Bought my boy some school clothes for fall, and as always the employees were friendly an helpful.
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October 2022 by Kelly VanZandt
I had the pleasure of Dallas assisting my daughter with purchasing new clothes for school. She’s in between sizes of a teen and young adult and we were struggling with inspiration and sizing. Dallas approached us with a big friendly smile and began suggesting different options and styling tips. At first we were unsure of the selection and being an introvert, I normally shop without assistance. By the time we were done shopping, I was ready to invite Dallas to our Thanksgiving feast. My daughter was fitted for jeans that fit her body perfectly! She looks amazing and cool and we succeed with all our wardrobe needs. Dallas is very talented and has better style than anyone else I know. We will definitely be seeking out his assistance in the near future.
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July 2021 by Connie Connie
Colton did a fantastic job helping me! He really went above and beyond. I was in and out of the store four times with special orders, returns, hemming, etc. Once I walked in as he was walking out. He saw me, turned around, and went back in to help me. So thank you Colton!And about this store in general: I used to buy jeans at department stores and hated it. I never knew where to start looking, which jeans had what features, etc. I wasted lots of time searching through stacks of jeans by myself.Then someone told me to try the Buckle a few years back. Wow what a difference! I'm now a loyal Buckle customer.Yes, they are more expensive. But it's worth it! I can walk in and say, "I need jeans with medium rise, curvy hips, long length, boot cut, dark wash, no rips, very little bling (or whatever details I need), and one of the employees finds me a couple of choices that have all those specifications. I love it! And regulars are always too short on me but "long"s are always too long. So if I buy jeans in "long" there, they hem them for me!
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April 2021 by Morgan-Emilee A.
I've never stepped foot into a Buckle store until today. I was greeted right away by an employee named Trinity. She immediately helped me and pointed me in the direction of some flare bottom jeans that I asked for. She set up a fitting room right away and put some items in my dressing room she thought I'd like.... which I ended up buying haha.The jeans I thought I wanted I ended up not liking, she brought me some jeans she thought I might like and I ended up buying them both. I went in thinking I was going to maybe get lucky with finding one pair of jeans that I somewhat liked. But I left with 3 bottoms and a lot of tops ahha. I loved everything she picked and now I can't wait to go to the rodeo Saturday to wear my new jeans! Trinity was extremely good at her job and in suggesting items. I used to be a manager for a retail store and she definitely goes over and beyond a customers expectation. She knows her store well and the items they carry. I will definitely be back to shop at Buckle again and most importantly come back to shop with Trinity. She seems to know my style more than I do haha. She even picked a super cute outfit for my daughter. Thank you!
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July 2020 by Randall Spriggs
Looking for masks, only had a few left behind the register.
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July 2020 by Krystle K.
I normally don't review clothing stores but I had such a great experience I thought why not?! My son (12) and I went shopping for jeans and we could find nothing that fit him! He is in that weird in between stage of child/adult sizing. After about three store visits and countless numbers of trying on jeans we were stumped. We finally went to the buckle and we were welcomed immediately as I told them our dilemma. They pick out a few pairs and luckily carry smaller men's sizes that actually fit him! We were so happy with the service and their willingness to help. I will be going back for the rest of his back to school shopping! I believe Derrick helped us? He was so wonderful and set my shy son at ease. Thank you!!!
