CarMax provides a friendly and honest environment for buying and selling vehicles. Located in Oklahoma City, OK, the business focuses on exceptional customer service, boasting a sales rate of 97-100% at every auction. Customers appreciate the straightforward process, with many describing their experiences as pain-free. Selling a car is simple, requiring just basic information input online, leading to quick verification and payment. Buyers feel well-treated, often receiving complimentary meals during their visits and having their vehicles filled with gas before leaving. CarMax staff is known for being courteous and helpful, answering all questions without frustration. For instance, one customer highlighted the assistance of a sales representative who provided insights and support throughout the buying process, even helping to locate a car from another location. Additionally, CarMax goes above and beyond by offering reimbursement for items like owner's manuals. Overall, customers recommend CarMax for its pleasant buying experience, knowledgeable staff, and commitment to customer satisfaction, making it a preferred choice over traditional auto dealers.
Just purchased my second vehicle from this location. Noah and Bruce did an outstanding job making sure everything went smoothly!
June 2025
Dealing with Carmax is the most pleasant way of buying/selling a vehicle that I have experienced. They have always been friendly, courteous, and totally honest about their vehicles. I highly recommend them over the traditional auto dealers.
June 2025
My son sold his car to Carmax. They were very fair on their offer and the sale was easy and the staff were very nice.
