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February 2024 by Savannah Wade
Wow, would give 0 stars if I could. I don’t venture out much any more usually so my shopping online for this exact reason… tonight around 6pm my family and I came in and there was one female employee in the front at the register and I asked her for a size 4.5 in a certain shoe for my son…. She came back out and literally, blankly, only words at all- said to me “5 or 5.5” …. I stared at her and said “Oh, no we need 4.5” and she AGAIN said “5 or 5.5” nothing more nothing less. What a horrible attitude! Absolutely no customer service whatsoever let alone sales service. Honestly it will make me never buy through Champs again! I don’t know how desperate you have to be to have employees like that but it was just awful. We went over to Foot Locker and had amazing customer services and bought shoes + socks, shoutout to those ladies!!!!
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August 2023 by Carol Harris
Not a great selection. But more importantly, the store employee said I HAD to give my phone number to make a purchase. She said her system would not allow her to even go forward with the sale without my phone number. I could not get a printed receipt, only emailed or via text. Also, it was supposed to be tax-free weekend here in Oklahoma City. I got tax-free everywhere else except here at this store. She said it was because my purchase was over $100 her system could not take off the tax. She wasn't very nice not apologetic either..
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July 2023 by Triston Doh
I came in there and I got great service Marlicia & I believe her name was Keyona they were great!!! They should get bonuses!!
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May 2022 by Brandan Johnson
Very friendly staff and was helpful with all my needs
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February 2022 by Heather Chatman
Was browsing through the store on Saturday the 5th of February with my twin 13 year old boys. One of my sons picked up a package of boxers that had a million dollars on them. He showed them to me and insisted that he needed them because he had socks to match and they are his lucky socks. I told him no and he put them down. We continued to browse the store and then I left the store leaving my boys there. I went to the store next door for a minute when my boys came to me and informed me that the manager I believe his name is Marty stopped them and made them show him where they left the underwear before they could leave the store. My boys are biracial. All of the staff at the store this day was African American minus the manager Marty. Marty never greeted us or spoke to us. But he made sure to stop my biracial children at the door. When they told me what happened I went and confronted him. I asked him if he stopped everyone at the door when they pick something up and decide not to get it. He said he did if he didn't see where they put it. He then said he didn't accuse them of stealing. Which I rebuttalled that he did with his action. In 38 years being a white woman I've never been stopped at the door of any store because I didn't put something back where I found it. It's interesting to me that non of the other staff members approached my boys. They are straight A kids. They are kind and polite. They have never been in any kind of trouble. They are involved in athletics and have two parents that love them. We try to teach them how to be leaders and have great character regardless of how people treat them. So they complied with the outlandish request. But they should of never been put in that situation by an adult. I was just there with them. I'm appalled at in 2022 people are judged by their skin color. And Marty should be held accountable for his actions.
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December 2021 by Spoon Family
Not really sure why these guys are still in business. Took my son there to buy some clothes and literally the racks or sparse and had very few shoes to pick from. I hope this pandemic gets over soon for the sake of some of these businesses. I know it's tough and I hate giving a review under these circumstances but I would not waste my time to go here anytime soon.
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December 2021 by Elmer Hickman
Great store, much easier than trying to order online.
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October 2021 by Tim Morse
Bought some shoes here, great experience. The shoes had a defect so went back to the store... The store manager helped us and was awesome. Good prices, very organized and neat store and just the absolute best staff, 6 stars!!
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August 2021 by CJay Sanders
Didn't have a nice selection of shoes and the few that I did like they didn't have my size.
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March 2021 by Terrell Mills
Helpful and nice staff def visit again
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January 2021 by Derell Coleman
First time going in, no greeting and no help. Came back and received both. Found what I wanted and the young ladies were very helpful and knowledgeable.
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January 2021 by Candice Phillips
Love this store
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December 2020 by Mr.D Woodz
No greeting from tuesday night(Nov.10th) shift employees upon entrance,employees was more worried bout leaving and driving home one stay 10mins away the other stays in Guthrie ...no Champ energy with those employees more like Chump. Did not worry bout spending our money there...spent at rival store.But awesome store and items.
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March 2020 by James E Adams
Good selection
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September 2019 by Teresa Boyd
I was helped by a gentleman that got me every shoe and size with patience and a smile on his face. Prices were reasonable.
