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December 2023 by Sean W
The drive-through banking at this location is an absolute joke. Unless you’re in a subcompact or a motorcycle, you are not fitting through any of these lanes. Perhaps Chase should measure some of the vehicles that they process loans on.
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November 2023 by Eric Bland
Insane. I've gone to 4 different chase locations and none of them have anyone available to open an account. They're on vacation. Under staffed. Or booked for weeks.
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August 2023 by Daninshawn Ingram
Patient and very helpful, Samanta was amazing!!!
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April 2023 by Goerge Mainie
Slowest bank I have ever seen. I stood in line for 15 minutes only two tellers at the window a big line. What kind of bank is this? I’m withdrawing all my money and going to a different bank.
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April 2023 by Erika P.
I recently closed my checking account on April 4th after my husband passed away. I left enough funds to pay my water bill and was assured it would be paid. Wrong. They kicked it back and it caused me to have to pay a $ 22.00 late charge. I certainly was not happy about that. Now I had $ 139.00 left in the account which I was told would be sent to me after 7 business days. I went to the branch on the 14th and was again told it was sent out on the 12th of April. Today is the 17th and I am still waiting. I am 75 yrs of age and on a fixed income. Can't afford to toss away that kind of money. Needless to say I am very unhappy and hope to see the funds one of these days.
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April 2023 by Jabari A.
Called ahead to schedule a notary service for same day. I only waited about 5 minutes before being seen. The manager did my service and was very helpful. Overall, it took about 10 minutes and I was on my way!
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February 2023 by nick kamal
I am a long time Chase business and personal accounts holder I cannot say enough about the customer service ofSandra Delgado. She is knowledgeable about the banking system and truly cares about the customers. The way she treats the customer she truly has the best interest of Chase bank at heart.
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December 2022 by Sixpack Young
This bank always hold checks for over 2 weeks for no reasons including cashiers checks
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December 2022 by Isaias Vega
Fast and friendly very professionally service. My dogs love it they always get treats.
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July 2022 by Sierra Chrisco
Awful and rude customer service. Teller looked annoyed about me wanting to cash a check, after telling me I would have to deposit it first. I said okay and then after she finished the deposit proceed to tell me I couldn't access it until the following day. I asked why deposit it then if I can't access it now. That's why I wanted to cash it! She again became annoyed saying I would have had to go to the bank the check was for. If she was nicer or informed me more about the funds that would be available if I deposit it. I wouldn't have been so upset. If it was end of day I could understand she was stress but this was in morning and bank only been open for 2hrs! No wonder this place has bad reviews.
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March 2022 by Chas
Really rude and passive aggressive when I called to ask a simple question.
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January 2022 by Roy McCary
They were so helpful in getting a hold on a check removed for me! Professional, easy to work with, and followed up to make sure I had proper access to everything.
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August 2021 by Nemo Karmas
Bank wants to hold my paycheck for two weeks. teller tells me to call the number on the receipt. Takes three times of calling plus getting manager on the line. Verify all my info, 45 minutes later they cannot tell me anything and i have to wait til tomorrow before I can even get an answer about my money. This bank is an absolute joke. Send your customers in circles and dont care if they can even get from point a to b. Anyone working here should be ashamed. I Will never come back to this branch and will be looking for a new bank now.
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August 2021 by Kurt Dewey
Absolutely disappointed in this bank. They want to hold my funds for no reason. For two weeks I might add. Then when I call the number given i spend 30 minutes the first time. 45 minutes the second time, spoke with a manager and no one has an answer for me. Kinda funny how a company who makes a profit out of people not having money chas the audactiy to hold mine without an answer. If you're thinking about banking with these guys dont. Run away, never let them see a cent of your money because they dont care about their customers whatsoever If
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August 2021 by Existence Nothing
Worst banking system. Trust me don't use any part of chase.