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April 2024 by • TheGroup
Waited 20min to sit in a corner next to a party of 4, asked if I could move somewhere else when there was PLENTY of other places to sit and was asked to wait again. I just left. Terrible experience, management needs to be better.
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April 2024 by blesson johnson
Ordered two items to go. The Louisiana chicken pasta and Korean fried cauliflower. The pasta was horrible with absolutely no flavor, floating in a bed of oil with no sauce. The chicken was rubbery and inedible and had to be thrown out. Spoke to the manager who didn’t offer any help to rectify the situation. Really disappointed with the service!
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April 2024 by Melissa Loebs
Always a great experience at the cheesecake factory! Love their salads and a slice of banana cream cheesecake!
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April 2024 by Shelby Ackerman
Avery at the cheesecake counter is the Real MVP best customer service I’ve ever
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March 2024 by Natalie Boecker
Charlie was the greatest he made sure we had everything we needed. checked on us throughout are meal. He also kept the drinks coming. He also helped us pick out our cheese cakes and he was the absolute sweetest!!!
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March 2024 by J's Reviews
Amazing five star recommendation!
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March 2024 by C. Melody M.
Never got the chance to write this but here it is... I came here after work with some business colleagues, we had a small get together. I ordered a salad and as I took a bite I noticed a awful flavor of dish soap.I usually don't make effort to complain unless it's absolutely necessary. I ended up going to the bathroom and spitting up bubbles. It was scary cause the bubbles were forming in my airway and I was having trouble breathing.As I told the manager she told me I was making things up and took my plate with a really mean countenance on her face.She then returned apologizing, with the same emotionless rude countenance saying that soap was found in the bowl and that they didn't rinse it enough in the kitchen and stomped away.She didn't compensate me, or take it off my bill. She showed no care for my distress. I left and since then NEVER returned. My experience here was so horrible and it's events like this in my life that make me stay home and eat. Once again drowning any flame of faith that I had left in human kind.
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March 2024 by T T
Always consistent. The menu is huge so there’s something for everyone. Not everything is good but it’s a great place for celebrating or just catching up with friends and family. My go to that never lets me down is the Georgia Peach drink, Miso salmon, and cheesecake.
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March 2024 by J T
Always consistent. The menu is huge so there’s something for everyone. Not everything is good but it’s a great place for celebrating or just catching up with friends and family. My go to that never lets me down is the Georgia Peach drink, Miso salmon, and cheesecake.
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March 2024 by Todd Bracy
This was our first time here and the service was great. The hostess was very attentive, she stated a 40-50 minute wait but had us at a table within 30 minutes. Our server, Darius, was great. Drinks and appetizers were ordered and no rush was made to order the entrees until half the appetizer was gone. Food was very good, and was brought out within 10 minutes of ordering. Our overall experience would definitely make us come back.
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March 2024 by ondry braggs
Worst service I've ever had. And it was for a to go order! I waited 45 minutes for them to give me a SLICE OF CHEESECAKE. Called them to let them know I arrived for me l my cheesecake. The to go woman said ok them forgot about me. Then I called back 15 minutes later and this woman had an attitude with me like it was my fault they forgot about me. She hung up in my face. Then sent some kid out with my food who didn't even great me or speak at all. Just gave me a dirty look. This order couldn't have been any simpler and this level of customer service is disgusting. Especially for the expensive food they serve. I wish I could give zero stars. Will never be back
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March 2024 by Heidi Long
Burgers were good, cheesecake was AMAZING!! Company was wonderful as well ?
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March 2024 by Aaron Cockrill
Had a 13:30 reservation. Seated after 10 minutes that was fine. 20 minutes later finally got our drinks. Nobody ever came to get our food order. Finally left at 1:10
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March 2024 by Chester W
We ate outside so we didn’t have to wait 55 minutes it was nice they had heaters by every table my wife and her friend were warm “I was hot” but it was
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March 2024 by Reyna Elizalde
Cheesecake Factory Is an amazing place to eat at any time or dayVegetarian options: They have a lot of vegetarian options
