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March 2024 by Nicole Bryan
Super friendly and got me taken care of. They gave recommendations on other maintenance things, but they were not pushy or aggressive at all, just very informative. I will be taking my car here from now on.
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March 2024 by Eugene McCarrell
Great service. Integrity outstanding. Had a opportunity to do unnecessary repair but did not and were very honest and patient with me. I will be using them again.
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March 2024 by Welton Carthen
This particular establishment was clean the staff was courteous, respectful, and professional i would recommend them to anyone in the area that needs any automotive work done especially Mercedes.
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December 2023 by Cory Godwin
Guess my other one didn't post.Don't ignore your customers when they walk in its rude and poor customer service.Can't imagine the quality of work is better than the front office.
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December 2023 by Robin Bryant
Super fast and friendly service. I took advantage of the shuttle which was great. I really liked the detail of each service that was diagnosed which was accessible through the online link. Overall the best service experience I’ve had so far.
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November 2023 by Jared Clark
Mike and his crew are simple the most professional mechanics around, I would use anyone else. Fairly priced and quick to get my car back.
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October 2023 by Kayla Tarman
I appreciate the text updates about my vehicle, pictures, and the online report given. The appearance of the establishment was nice. Most auto shops you go in and feel uncomfortable, because it's dirty, and unkept. That's not the case here. Everyone was friendly too which made things better. They were quick getting to my vehicle despite the fact that they were packed and I got a speedy report. I suspected there was something much worse going on with my vehicle and like a lot of auto shops, they could have easily taken advantage of that and made something up to get the money, but instead they told me it just needed a few basic things done and explained to me why my vehicle was acting abnormal. Turned out my vehicle wasn't acting abnormal at all. Overall perfect experience. No complaints.
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October 2023 by Maurice Williams (reesethegeek)
Good shop. The staff were nice and professional. I didn’t feel like they were going to take advantage. While the services were a bit pricey, I felt comfortable with the attention to detail the team showed.I loved the guys at the front desk. They helped me understand what the diagnostic was up front. I liked that I was kept up to date on what was going on via text and email. I liked the detail report of issues with the car and I could approve what I wanted done.Services: General repairs & maintenance
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August 2023 by Lisa
They seem Honest, Worthy,(speaking w/& in my prescense), but After hearing More Feedback, A reply from Another Party.(I am just of Questioning)The other Party,(person), I spoke with Is an Employee with 1 of Christian Bros. Suppliers...
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August 2023 by Lisa Li
Excellent staff and service. We had them do a pre-purchase inspection on a car we were planning to buy. They were very thorough and found a number of issues with the car, one of them significant and very costly, so we decided to not buy it. The pre-purchase inspection is worth every penny, as it saved us from making a very costly mistake! Thank you Christian Brothers Automotive! We'll be back, that's for sure.
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July 2023 by J W III
I like that they prepared a report saying what was wrong and gave me the option to choose what services I wanted to approve. I liked the fast prompt attention that was given to me when I returned my truck with a oil leak. Which turned out to be the oil filter seal. They replaced It and so far no leaks.What I didn’t like, was the fact that I would get a text saying a tech has started working on your vehicle but I would not get another update that day. Also I didn’t like that I wasn’t kept up on the length of time the vehicle was going to be there.Overall I think this is a great place to get automotive work done and I will be using Christian Brothers for all my work on my 2021 Ram 1500. They did a great job and it was inexpensive! They are Locally Owned!! They Also have shuttle service which I used. I was treated very professionally by the front office staff.Services: Auto engine diagnostic
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July 2023 by Lindsey
I've been scammed and treated like I know nothing at countless auto shops. When my Kia was making an alarming noise and I had to bring it to the nearest mechanic, I expected nothing different.This business however blew me away with their honesty, transparency, and amount of effort and care they put in.While they weren't able to recreate the issue, they spent an hour trying, then didn't even charge me the diagnostic fee like most places would. I even offered a tip and they responded with "just come back to us next time!"I am pleased to say I absolutely will be coming back, and found a long term mechanic I can trust.
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July 2023 by Z X
I recently had a truly disappointing experience. The work they performed on my car was subpar, to say the least. I had to take my car back the same day due to ongoing issues they failed to address properly.Initially, they quoted me a seemingly reasonable price for the repairs, but as soon as I had invested my money and left my car with them, they unexpectedly increased the costs. It felt like a bait-and-switch tactic, and I was left feeling deceived and frustrated.Furthermore, the repairs they did on my car were far from satisfactory. The same problems resurfaced shortly after I left the shop, leaving me with no other option but to return and waste more of my time dealing with their lackluster workmanship.Overall, I cannot recommend this shop to anyone looking for reliable and honest service. Their pricing practices and substandard work leave nothing to be desired. I will not be returning, and I advise others to steer clear of this mechanic shop.
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July 2023 by Steve Williamson
They took care of the problem. Felt they were a bit Pricey but I guess who isn't. They have a shuttle but it took over two hours to get back for the initial ride home. They let us know the vehicle was ready but it was on the lift with the tires off so more waiting. They were up front on pricing and had Oreos in the waiting area. Jason was helpful when I spoke to him on the phone. Very busy place.
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July 2023 by Kendra S.
I read some reviews before choosing a place to take my car to be seen, and I guess I chose right. Dan helped me and not only was he patient when I asked questions he explained things in a way that I understood. He offered shuttle services that not very many other companies offer. The place was beautifully cleaned, with complimentary snacks and water, and I think they have good taste in music (not that that matters). My car was not finished at the time I hoped, but without me saying a word, Dan apologized and more than made up for it. I absolutely trust and will return to this company. I love that they don't appear to be money hungry like some of the other repair shops I visit that try to nickel and dime me.
