Christie's Toy Box is an open and welcoming store that avoids a claustrophobic or weird feeling. Staff are phenomenal, super professional, knowledgeable, and very helpful in finding the right solutions, outfits, and toys to fit unique needs. Customer service is described as solid, kind, quick, and exceptional. While one online order had a delivery issue with a missing item, it was resolved with a refund and a good explanation. Prices in the store are noted as really good compared to manufacturers. The team, including new hires, receives high praise for being polite and making favorable additions to the business.
I came in last night for some outfits and toys and oh my god the girl who was working was SO helpful. I was saying how the panty vibe I have is not powerful at all she pointed me in the RIGHT direction ? loveeeee love loveeeeeeee the customer service
December 2023
Their new hire made an exceptional and favorable addition to your business and establishment Mrs Teresa Walton Vasquez ****
July 2022
Very solid customer service. I went in with my girlfriend and the staff was helpful, polite, and suggested toys that fit our unique needs as a queer couple.