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December 2023 by Jim M.
I tried to deposit a cashiers check drafted on another City National Bank branch into my account at City National Bank. I was not wanting cash, just make a simple deposit. I was told to wait, while they got approval. Approval for what? Thirty minutes later I was handed a deposit slip receipt. So if you're considering this bank for your business, allow plenty of time during your day, for them to seek their approval to handle your deposit.
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November 2023 by Bear C.
The ladies at this branch site are priceless! They treat you like family. Shout out to Lilly you go above and beyond. You will never understand how much your personal care in helping address my issues meant. ROCK
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August 2023 by Kim M.
These people at this location have bent over backwards to assist me and educate me. I'm more than appreciative of them
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June 2023 by David Bruner
They don't open till 9am on Saturdays update.
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May 2023 by Trevor Anthony
Terrible from day 1. Dishonest, bad service, very limited and incapable.
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March 2023 by queenvon32
I love the location on May, the general manager, Ms. Bryant and her team are wonderful, always get me in and out without no hassle. if I had to choose any of the locations in Oklahoma City, this will be the one.
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March 2023 by Liberty Nasser
Sheryse and Nicole are where it's at!!!!! Literally life savers. Very kind, respectful, and professional. Sheryse gave me the best advice ever and I opened a new account for this. Can I hear a promotion or raise puhleaseee???
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January 2023 by Mathew Ryan
Yay we love CNB!The ladies at the north pointe branch (N May & Memorial) are always so sweet and helpful.
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August 2022 by J
It I could give it zero starts I would. Lack of customer service skills . Jessica sits at her desk pretending to be a manager and Kasey doesn’t know what she’s doing or how to communicate anything to any customers after 10 minutes of waiting I asked what the issue was after discussing how long their coworkers had been gone they actually specified what they were doing . Chris the manager told them the correct procedure but still why leave them completely untrained for that significant period of time
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June 2022 by Waldo Garcia
Never had a good bank like city national Bank they take care off me and my family as well and my poppies as well the always friendly
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April 2022 by Maggie Pittman
Cheryse has been SO helpful! I’ve never had any experience as good as the one I did today! She is your STAR employee and I am so appreciative for the information she has provided me today about improving my credit etc!!
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April 2022 by Jasmyn Deann
Sharrece was amazing answered all questions I had with a great attitude. Will love to work with her again.
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March 2022 by Andrew S.
The staff is super friendly and helpful. I've been banking here for seven years and no problems at all.
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January 2022 by Ramina Golshani
I’ve been an account holder since 2007, and these amazing ladies here took the best care of me today (1/14/2022). What a dream team! I am so grateful for their kindness and efforts.
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November 2021 by Nandhis Groove
I just opened this account and trying to call customer service is IMPOSSIBLE...literally!I tried for 3 days and no one answers and after staying on hold several times for over 45 mins each time, the phone disconnects! I had to call Walmart and ask them to give my phone numberTo the branch at their location. Think people are working from home and don't have time to field calls due to having other moonlighting remote jobs from home. they say they were number 1 in banking by Forbes in b Oklahoma...? CAN'T BE TRUE no one answers the phone. And the live chat online doesn't work either. Shame on this bank!DO NOT OPEN AN ACCOUNT HERE!!! RUN!!!
