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December 2023 by donald wells
Come on! After waiting for an hour and 15 minutes for her in the back, on the phone to "get permission to give us the best deal" on an LG washer/dryer she came back around 400 dollars OVER full price. Where in the world is the discounts you promosed? "Uhh, I only charged $316 for the $349 pedestal." Wait, this is full price plus 400 dollars, that's not possible. Back and forth, "well there's a charge for the steam hose- you need a steam hose!" I warn everyone considering Conn's;.IT'S NOT WORTH YOUR TIME TO DEAL WITH THESE KIND OF CON JOBS. BUY SOMEWHERE ELSE!
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December 2023 by Lois Love
Great variety of electronics and furniture. I always find what I’m looking for. I do wish the prices were lower but, I always get great service when I’m there. I’d like to thank Dakoda for helping me with the computer I purchased for my son for Christmas.
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December 2023 by Eli Glass guy
Thank you thank you thank you Dakota!!!!!!!!!Dakota you the man!!!!!! The entire time Dakota was very polite, friendly, accommodating, courteous, respectful, knowledgeable, professional and ready to work! Hell he even pretended my corny jokes were funny (well some of them) Thank you Dakota! The kids love it, my wife loves it, and I love it! The stereo you helped my family purchase as the annual 1 big family Christmas gift rocks my house and the ENTIRE neighborhood!!!!! I’ll let you guys know when the neighbors call the cops on me for having TOO AWESOME of a stereo ?
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November 2023 by Braeli McElreath
grace dotson was absolutely amazing and helped us find a great fridge we were looking for! grace was so friendly and nice, we really appreciated her
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November 2023 by 36momma
I placed my order on October 23 with the expected delivery date being October 25th. I called on October 24 to see the approximate time my washer and dryer would be delivered. Only to be told the delivery date was now October 28th. I called this morning to see approximately what time my order will be here tomorrow only to be told that the delivery date is now October 29th.When I called customer service, the person who assisted me told me the reason the delivery date keeps getting pushed back is because my washer and dryer will not be in stock until November 12th. Why was I not told this when I originally ordered?Conn’s lack of communication is very frustrating. In preparation for my washer and dryer to be delivered I had my current set disconnected and moved out to the garage.I have not received any communication from Conn’s regarding this delivery. I have initiated live chats on the website and called customer service three times and today is the first time that I am learning that my washer and dryer are not even in stock.
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October 2023 by 36momma K.
I placed my order on October 23 with the expected delivery date being October 25th. I called on October 24 to see the approximate time my washer and dryer would be delivered. Only to be told the delivery date was now October 28th. I called this morning to see approximately what time my order will be here tomorrow only to be told that the delivery date is now October 29th.When I called customer service, the person who assisted me told me the reason the delivery date keeps getting pushed back is because my washer and dryer will not be in stock until November 12th. Why was I not told this when I originally ordered?Conn's lack of communication is very frustrating. In preparation for my washer and dryer to be delivered I had my current set disconnected and moved out to the garage.I have not received any communication from Conn's regarding this delivery. I have initiated live chats on the website and called customer service three times and today is the first time that I am learning that my washer and dryer are not even in stock.
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October 2023 by James Caldarone
Delivery guys were awesome. Got our brand new G.E. Stove installed today. Give those guys a raise, they work hard and long hours.
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September 2023 by Mary
I went to this store to get a tv and a deep freezer I had the best experience ever. Grace helped me and is wonderful. She’s very fast and friendly. Knows her business. Ask for Grace if you go there and need a great experience.
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September 2023 by Leeana Arenivar
Great sales people. Just the system having trouble and other difficulties causing the process to take longer than it should. All else is great and our salesman Chris excellent people skills
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September 2023 by Pamela Baker
Very friendly staff, very helpful, Chad, Crystal, and Bailey were great at providing information and assistance. Good employees
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August 2023 by Heather Harriett
At first it was a little rough. My husband and i had ordered a couch from the website, we decided to stop in store to look at it in person. Once we had chatted with Triston and Grace , come to find out the couch was out of stock and wouldn't be anytime soon. Grace and Triston helped us order a nee with a new planned delivery date. Will return again, ask for Grace!
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August 2023 by Deena Whitmore
After watching staff around the registers, I go to them and ask if they can help me with laptops. Wes told they would send some help over. After approximately 10 minutes, I say Very loudly,"Is there any sales clerk,who would be interested in a sale?" Two of the males come over to me in electronic,2 of the 3 group around register, earlier, and ask if they might be able to assist with the sale. After talking with the clerk, and a $500 sale in the books,walk out with laptop.
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August 2023 by Mindy E
My husband ordered a new refrigerator on July 22nd. It was supposed to be delivered in the beginning of August. We’ve had someone at our home each day that we have been lied to that it would be delivered. I highly suggested we use Lowe’s as I’ve read the reviews on Conn’s already. We were again told the delivery would be the 11TH of August. We had someone else at our home ALL day. No one came. The delivery got moved to Saturday. No one came. So my husband has called each of these days and gets told a different story each time. He was promised it would be delivered today, Sunday. He even called this morning and the representative told him we were the second delivery of the day and it should be arriving this morning. At 2 this afternoon he called back. Guess what? No delivery today. AGAIN. Now it’s the 15th and we will have to have another person sitting at our home all day. This is such a nightmare and the worst ran company I have ever seen. Everyone blamed another person. Customer service blamed e-commerce and they blamed dispatch. Supposedly someone entered my husbands phone number wrong and they said that was the issue. Why didn’t someone in the first month catch any of this. Yet and still no refrigerator! I highly suspect we sure would have had our refrigerator in less than a month with Lowes! I would never recommend this awful retailer. My husband requested a manger, no one would put a manager on the phone. He is so much nicer than me! If it were up to me, there would be NO purchase from your facility. Customer service means absolutely nothing to you and your staff. Do better!
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August 2023 by Shane Michaels
The store is clean and spacious with a good selection of merchandise from which to select. The prices are reasonable. Staff greeted us at the door and answered our questions but did not push a “hard sell”. Everyone, from the salesperson who processed the paperwork to the store manager, were knowledgeable in their jobs and were friendly and pleasant to work with. I highly recommend this store.
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August 2023 by Alexander Quinton
I was happy until recently. I was okay with the outrageous prices but it turns out the extended warranty is easily voided out and they will avoid servicing anytime they can.
