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February 2024 by Jessica Anderson
Always so nice and super fast service! I just moved here from Phoenix and service is the same across all locations I’ve been to. Andrew at this location was fantastic!
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February 2024 by Geoffrey “Mr. Bear” Peden
Always great service, But you will be waiting for your turn.
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February 2024 by Shafiq Raju
Best tires shop in OKC
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February 2024 by Mohammed Armaan
Can I get job in your shop I'm I'm from India and I know Tyre work
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January 2024 by Warren Pinto
They do not value your time. But staff are friendly. I placed an order online on the Friday. It suggested I set up an appt at the same time, to save me time. So I did for the following Wednesday at 12:15pm. Took the afternoon off of work. Showed up around 11:40, so I could get checked in, my order hadn’t been delivered yet and they tried to sell me a set that looked nothing like what I ordered. I understand things happen. But if they valued my time, I would’ve been given a heads up that my order hadn’t been delivered yet. Instead they want to get you in regardless and try sell you anything they have. Just disappointing all around. Go somewhere else where your time and business is valued more.
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January 2024 by Seth Handley
I’ve always had Great experiences at this location, and exceptional customer service every single time. I called the store today and spoke with Kevin who helped me decide on new tires. He not only found me better tires at a great price, but he busted his butt to help put them on so that we could still pick our kids up by 6 and had us out of there with plenty of time to spare! Thank you all for all of your hard work, and thank you Kevin!
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January 2024 by Riley “Cutie” Jones
Usually have amazing experiences with this place but this last time has really turned my opinion sour. I dropped my truck off at noon and was told it would be done by 1:20. I told them that was fine since I didn’t need to leave town till 4pm. By the time I had realized I wasn’t texted yet it was 3:30 and I gave the store a call, it took 15 minutes to get to someone because I kept getting put on hold. By the time someone answered they informed me my truck hadn’t even gotten put in the bay. So I had to push my trip back a few hours so this could get done. I was already not happy because it was not done until 4:30-5. At this point I was not able to get a ride to go get my car till 6:30pm. When I showed up I was missing a hubcap and there was no receipt put in my car. So I had to wait till morning to leave for the trip I had planned to leave for the previous night. I went up there this morning to get it and they were too busy to print me a receipt and I didn’t have time to wait all day. Which is frustrating when you spend $363 on two tires but can’t get a receipt? So I got my hubcap and left. I am really saddened by this experience because I usually boast about this place being full of nice people and always had my stuff done right. I don’t know if I want to go back again just based on the experience I had.
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January 2024 by Tammy Richardson
I had an appointment for a top for a tire, balance, rotation, and air put in my tires. I arrived at 1:05 PM. My appointment time was 1:15 PM. I finally asked them about my car at 3:20 PM. My car was sitting in the far end of the parking lot. They had brought my car up once the person driving it got out walked in one door out another and got into my car again, nobody ever said anything to me about my car being ready then I drive away they never Put air in my tires so he told me to get in the air line which I’m waiting behind another person now I have never had any problems with this store but now I won’t be back!
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December 2023 by Wes M.
After having the tires on the car a few days I came to notice a vibration in the front end. Took the tires in to have the front balance checked and they hadnt been balanced at all, also the back tire had 60 psi in it max rated for 44 psi so the backs probably need to be checked out completely as well now. I originally came in for two fronts the shop put them on the back removing the back two which the guy up front had asked three times which tires I wanted replaced and even marked it on the receipt, front, however the guys in the shop screwed up. So the guy up front put two new ones on the front since they messed up in the shop, who all was involved with not balancing my tires and over inflating another put me and my girlfriend at risk and anyone else on the road, had we had a blowout or something because of the over inflated tire and caused a pile up on the 2hr drive home from discount tire. All this because of a mistake by the workers of discount tire , not me, not my girlfriend, but these workers, and then they have the pettiness to put our lives at risk over their own mistakes because they put the tires on the wrong end of the car to begin with. I even thanked them and commended them for getting me back on the road and for the tires since they could've remounted my old ones and rotated the tires, I was even willing to pay for part of the cost. Is there such thing as good honest work?
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November 2023 by Eve S.
Great customer service! They took care of my tire for free and answered all of my questions clearly.
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November 2023 by Kristen Mccabe
Fast and Friendly! Made my appointment on a Friday got in that next day and was in and out in about an hour. Highly recommend this location! This is the second discount tire location I’ve used in the past year. So thankful for them!
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November 2023 by Okie405
What a great experience! North was so informative, NOT PUSHY, educational and took time to explain all the differences between verity of tires! Not to mention that i got my car done within 20min! I couldn't be more pleased!
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November 2023 by Christopher Fulcher
I always get my tires here...the staff are always friendly and helpful, & they are reasonably priced!!
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November 2023 by Esther A.
I pulled up to get my air tire pressure checked. I've done this a few times at this location and it takes half an hour for anyone to even come and assist me. I was there today and sat there for about 25 minutes and no one came and acknowledged me. Another car sat behind me for another 15 minutes and no one came and acknowledged her and she pulled off. I called the store while sitting in my car and could hear the rings of my phone call outside the store and no one answered the phone but employees were freely walking around.
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October 2023 by Chloe Lucas
During your long wait to talk to someone, you’ll see many workers standing around and talking while no one picks up their loud phone. Then they’ll tell you your car is ready and you’ll go to pick it up, just for them to tell you no one has touched it. They’ll eventually tell you it’ll be done in 15 minutes. Once that turns into 40 minutes, they’ll park your car like this. I love discount tire, just not this one.
