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December 2023 by HomeTeam Music G.
I've been renting from Hertz for years and the airport location at Oklahoma City Oklahoma did me so wrong. I don't think I want to deal with hertz again as my go to rental car company. They changed my car twice for their car problem and told me I was getting a replacement car. When i finally checked my cc statement, come to find out they closed me out and rented me a car at a more expensive rate, and extremely overpriced close out rate. if I can give them 0 stars I would because that's fraud when you don't explain to the customer what you're doing.
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September 2023 by Summer Lee
Do not use this company. The front desk lady was rude and kept talking over me. She kept implying that I was lying about me being the only driver. Rejected my credit card without attempting to run it. We went with National Car rental and the front desk guy did a phenomenal job.
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September 2023 by Salest
Great quick service. ? Very nice and efficient. Check out as well as return.. Thanks ?
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August 2023 by Melody J.
Terrible!! Waited in line on a Friday night and a holiday weekend for an 1:15 and that still not being at the counter! Check in and still have to wait for a group of people to go as a group to get our cars!!! Ridiculous!!! I'm so upset! Do not come here!!! Go somewhere else! Or budget! They in same boat at airport rental place!!! And it's hot!!!
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August 2023 by craig broadhead
WOW! The lady at the counter NEVER looked up from her phone! Any question I had was met with attitude. I was trying to be extra nice to this person but she was extremely rude! Prices changed by almost $300! I canceled the reservation and went with a far more reputable rental company! I'd do the same if I were you
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July 2023 by Claire Joyce
Went to pick up my car for a work trip. Rude lady asks where I'm going and when I tell her out of state she says no I'm not because she would charge me a dollar per mile and she would lose her job. Counter has what looks like children's drawings of maps showing the states you can take the car but Dollar website says nothing about restricting where you can go. I'll be sticking with Avis and have recommended to my corporate travel agents to not use Dollar. They said they've never heard of a policy like this.
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July 2023 by Debra Dutton
Great service and car. Quick and easy. Everyone was helpful and friendly.
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May 2023 by Shane Dennis
Walked in and asked for a rental. The teller told me they only had full size sedan available. Which was weird becuase they had some in the parking lot. They charged me 650$. After leaving I thought that was weird. Then I looked online and saw they had every available car compact and medium as well. After looking online on their website I found a cheaper one for 378$. The purposely overcharged me 300$ becuase they could. Then after I dropped off the 650$ one back the same day an hour later they still charged me for the day and even purposely mid inspected the next car so they could charge me for a dent. They told me there was a dent on the side. Which doesn’t bother me. But then after looking at the diagram they had the dent located over the back tire and not where the actual dent was. When I called them to tell them this they said I should’ve said something g before I left. They are purposely mis inspecting the cars so then they can charge you damage fees that came from somebody else. PLEASE DONT GO HERE. They practice unethical procedures and will try to take money from you in any way.
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January 2023 by Janet Hamilton
Clean and fairly new car. Asked for an economy car and was given a Toyota Corolla.
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January 2023 by T Brown
all i got to say they need to change their name prices are very high i would not recommend this place i called to get a price quote
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December 2022 by Eva G.
Oh gosh. Be prepared to stand in a long line when picking up your car. There are chairs nearby to sit if your family is waiting with you. The car we rented was reliable and decent. No issues and all went smoothly.
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December 2022 by Jenna H.
This place was much quicker to get through line then the other car rental places I've been. Their cars were easily laid out and organized. The enrollment process at the counter was pretty easy and quick. It was very clean at this location, which shocked me, as I've only ever seen dirty car rental places. The gas tank was full upon receiving the car.
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November 2022 by Anya M.
The vehicle was in the most unacceptable condition for a rental car. When reservation was made, a full size sedan was requested. The car was upgraded to mid size sedan by the company, which is not exactly the same on mileage. And they didn't do upgrade to satisfy the customer, there were no sedans on their lot when I went to get the vehicle. I had very little time to get a rental and be at my next destination, didn't have time to return and demand a different vehicle or I definitely would have. There was a good size dent on side of the vehicle with white X marks on it; once I started to drive, I couldn't see anything when the sun hit the windshield because it was so dirty from the inside. And after, I noticed that ceiling in the back had nasty brown stains. The trunk carpet was full on animal hair. Customer service was very appreciative of my feedback and that was the end of it. I won't ever get a rental from Budget. Way too many other options available.
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October 2022 by jaine burke
Renting from Dollar Car Rental was an easy process. The vehicle we got was nice and clean. Great customer service.
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August 2022 by Quy M.
Had zero problems getting to this car rental center when I arrived to OKC and when I had to depart. Arrived around 2PM on a Friday and there were two shuttles waiting to transport passengers. It wasn't "busy" and we were off within a minute of me getting on. The trip to the rental center was about 5-10 minutes. There's a row of car rental companies and even a restroom. I rented a car from Thrifty and will provide my review on their page. Depending on who you rent from will determine where you need to drop your vehicle off and how you return the keys if you need to do so after hours. My departure was as smooth as my arrival, because as soon as I dropped off my rental around 6AM a shuttle pulled up and took off not long after once a couple folks loaded up.