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March 2024 by chase estes
Never delivered my order
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February 2024 by Chemya Melvin
Placed an order for 80$ and never received it. I call and get no answer. I need my refund
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February 2024 by Chris Wolfe
My partner called in the day of the delivery so I tried calling the store from 8 am to 1130 am when I finally got someone on the phone. I explained the situation and whether changing the address to a diff one or if pick up would be easier to change. I was met with it’s too late and no effort at all by the employee to do anything for me. For how much their stuff is they really need to work on their customer service. I’ll prob never order here again and would suggest against itUpdate !I get a email saying they had some trucks show up late and they tell me at 4pm on Valentine’s Day that they are sorry but they can’t complete the delivery. Such a joke
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February 2024 by matthew rodriguez
Horrible service, they don’t answer the phone. They advertise stuff on their website that they do not sell or is unavailable in the store. I placed an order for Valentine’s Day early in the morning, my order was accepted and my credit card was charged. I made arrangements to pick up the item in the store, and upon arrival to pick up my confirmed order I was told that they had run out of everything that I had ordered. Rather than to receive the courtesy of a phone call or email to let me know, my items were out of stock, saving saving me the 28 mile round trip drive to pick up at the store they simply did nothing to advise me about the issue. Given this example, I have to ask what kind of customer service are these people at this store offering? If you have an important order based on my experience, I cannot recommend this store. Horrible and non existent customer service.
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February 2024 by Ryan Steiner
I’ve ordered from here twice. Both times the order did not show up when it was supposed to with the most recent one still not being delivered. There is no customer service to speak of since I’ve called 4 times about the missing order (was supposed to be delivered yesterday) and can’t get anyone on the phone. When I filled out the online form I received an email saying someone would call me but they have not. Needless to say I won’t order from them again.
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February 2024 by fit medic
I ordered an arrangement for delivery for my wife on valentines day. By 4pm, the progress tracker showed it hadn't even been started. I called but was unable to reach an individual. I finally just gave up and filed a dispute with my cc company. I won't ever entrust them in the future.
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February 2024 by Rylee Pinkowski
Ordered fruit bouquet and it never arrived.
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February 2024 by Katie Myers
Not open on time on Valentine’s Day as advertised. So disappointing and unprofessional. How is it an option to pick up at 8 or 8:30 and they aren’t even open?
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November 2023 by Tessa Traxler
This store is permanently closed!!
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October 2023 by Trent Caldwell
They straight up just didn’t deliver my order, no explanation or anything.
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October 2023 by Liz EBT
I ordered a very nice looking platter. I am very laid back and not a picky person. It was delivered as an anniversary gift. It looked like someone had thrown fruit on rectangle of white plastic. I was shocked at how bad it looked. It was not arranged as shown on the website. (apparently the recipient must arrange the gift themselves) I am very embarrassed. Get it together EA
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September 2023 by heather fuge
Not pleased. Placed my order online. Get a phone call back and left a voicemail only to tell me they didn't have anything I ordered. Called them back to arrange something else and that order was never delivered. Lady on the phone assured me it would be here. But nothing was delivered. Have tried to call back numerous times and have not got an answer. So disappointed!!!
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September 2023 by Mimi 2You
So I initially ordered from this location but it was transferred to another location unbeknownst to me. When I received information about my order Part of the order was okay but they didn’t have an item I requested and I’m still waiting on the refund. They finally refunded the item. Would use them again I would just probably go into the building instead of ordering on line.
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July 2023 by Jamie c
A lady named Page was in there she was super nice and took my order and got it to me quickly, along with also giving me some information I needed.
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June 2023 by Anna Bellino-Croy
Place an order for $152. They never delivered and won't answer phones
