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November 2023 by Cyndi “Songbird” Lebermann
The employee tried to keep my change and it took entirely too long to find my expensive piece of technology. Very tall dark skinned man took my cash; closed the register and didn’t give me any change back (should’ve been $15 change) after he closed the register, he walked out onto the floor to help someone else, and just left me hanging waiting for someone to come out of the back with my phone Hopefully the phone is not damaged. I have perfect credit here and I’m disappointed in today’s transaction. I’m still waiting…Update: it took 30 minutes for them to find my iPhone in the back, and by the time the phone came on so I can verify that it was not damaged. Your employee got an attitude with me, because I was showing an unhappy face for the experience I was having. He got pretty ugly with me when I called him out on trying to keep my change!! You don’t do business this way when I hand you money and I have change coming back. You don’t wait and hold the money in the register and go help another customer. That’s called slight of hand and your boy here is definitely workin’ that register for his own benefit!So hopefully management can further address this situation. I should not have to explain myself to this man for trying to hustle me. Then he tried to make me feel guilty after the fact. After speaking with some of your employees, I was reminded of when I brought the phone in to get the loan in the first place. This man was offering to buy it from me behind the counter! I thought that was illegal.??? Anyhow, I know who I won’t be dealing with next time
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November 2023 by Vicki Darkow
Always nice and accommodating, they have saved me on numerous occassions..
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November 2023 by Melodie Roof
A bunch of incompetent employees lack knowledge of how to complete a transaction and i wouldn't sign up to receive notification from the location i was never notified of any changes its just a scam to gather personal info and sell it employees look and act like meth addicts
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November 2023 by Aimee Coulter
Took the time to review my item. Convenient hours.
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July 2023 by Da Da
Sean definitely always come through with getting me the right prices with my pawns. No complaints at all.
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July 2023 by MOE Productions!
Employee tried giving me 30 for a laptop running windows 10, a TV, and a record player without checking prices on the computer. Zero code ethics very rude, put in a complaint to corporate, will never come back even though I put thousands of dollars in there pockets buying silver, and gold. There are other pawn shops find a better one, and don't go to this one.
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July 2023 by Unsnapping 00
Great store and great prices! Sean provided exceptional customer service! Will be returning soon.
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April 2023 by Gavin W.
I called about selling a brand new ps5 this Jack ass Shawn offered 175$ but they sell them for 490$ lol this place is a joke and i didn't even have to go in to find out!
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March 2023 by Joel Moberly
Amazing Customer Service and help with everything I needed to buy!
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February 2023 by D-eezydagoat
My experience was phenomenal first time coming in and got what I needed and left. Super excited. Everyone should come visit the store! Thank you Christina
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February 2023 by Mellissa Brandenburg
The staff at EZ pawn on NW Expressway are great! They’re knowledgeable and genuinely try to give you the best deals possible! They seem to have very HIGH standards, and treat you like one their BUDS. I’ve gotten an offer each time I’ve been and also got a great deal on an item, knocked $80 off the tag price! They just SMASH the competition!Great selection too! Will definitely be returning!
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February 2023 by Richard Morgan
Had a great experience here, Sean was a huge help and made a great deal on a new stereo amplifier! Will be back to work with him again!
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February 2023 by Aniefiok Akabueze
This is the best Pawn Shop in the state of Oklahoma! Jay the store manager is incredible!!!
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February 2023 by Richard Cone
Richard and Christina are awesome and very helpful.
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February 2023 by Christina clark
Very helpful! Great prices! Outstanding customer service!
