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March 2024 by kereta k
Great staff and friendly people spacialy Alberto is great person he is polite
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March 2024 by Talal A
This branch is the worst. They don’t even know how to process the self addressed prepaid envelopes
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March 2024 by chris letter
I smell a scam. Don't use rushmypassport service. I had my photo taken at fedex to ensure it would pass. Guy who took my photo said the it passed w/ all green lights. Paid $250 and I sent the required docs and photo in only to receive an email from rushmypassport stating the photo was unacceptable. Had to take another one and pay an additional $100 for my passport to be delivered in time as well as $24 for a new "reduced price" fedex shipping label.
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March 2024 by Jodi Tuttle
Krystal is amazing. Very friendly , always smiling, and doesn't seem stressed when being pulled in multiple directions.
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February 2024 by Dominique Ferguson
This truly is a five-star location! All of the employees here are patient, kind, and SUPER helpful. I often come in here to get things packaged and I've never once come across a rude employee. In fact, today I went in and Joshua helped me out. I needed several items packaged to send off and he handled them all with such care. I love this location and I'll come back again and again. Thank you all, keep up the great work!!
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December 2023 by Kyle Mills
Kevin went above and beyond in many ways to ensure we were able to make great portraits for our event. Thank you so much for your patience, understanding, and all your hard work throughout the process of working with us!
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October 2023 by Zach Ross
Have dropped off packages here before and it has been fine. This time they told me to put it on the counter but didn't give me a receipt. 24 hours and still no update to tracking so they may be really lagging on scanning it in. Phone number just sends me to the main fexex number who says fedex doesn't have my package...even though I dropped it off at their own building. Not the greatest customer service.
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August 2023 by K D
Went to drop off an item today and unfortunately the return shipping label I had printed off was a bit blurry. The taller gentleman with glasses who I belive his name was Trevor, was very kind and extremely helpful with getting another one.I had also brought in my own tape since other Fedex locations usually charge to tape up the package, but he told me he would take care of the taping & inner slip for the package and label as well.Kudos to Trevor and the team here, will definitely be coming back to this location for all future deleveries.
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August 2023 by Carlee Harris
Kevin went above and beyond to help us. We came in needing two large signs printed at 5:30pm. He advised us on how to order it online to save money, then he had it ready to pick up just an hour later, even though usually it is a 24 hour turn around. He was very knowledgeable and helped us get exactly what we needed. The product was perfect. Evan in the store was also helpful!
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July 2023 by matt howard
I was frustrated with returning my Google phone and did not know I needed to print off labels. Taylor was extremely helpful and printed my labels off and helped me ship my phone back. I will be back. Excellent customer service
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March 2023 by Angie Buzzard
Stopped in today to get a notary done. No customers in the store and they tell me they don't have any appointments left for that day. Although, they still had over 3 hours left in the day. I know the one lady that was breaking down boxes was a notary she did a notary for me on Monday. Moral of the story is breaking boxes down us more important than taking care of customers. Then check on the new policy if appointments for notaries and they didn't have a scheduled past Monday. Nothing into next weekend. Seriously the poorest customer service I have gotten from this store. I took my business else where. Very sad the choices business make. ?
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February 2023 by LaDana Churchill
I was in to fax some important documents and kept getting an error message. Taylor came to the rescue helped me resolve the issue while assisting multiple customers at the same time.. Thanks Taylor for your assistance in making sure my documents were done properly.
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February 2023 by Nanki Kaleka
GOAT service. Had a package returned to me because of incorrect shipment and everyone came to my aid no hesitation. Went above and beyond. Phenomenal service! Thank you so much!
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October 2022 by cbs2669
I’ve had nothing but great experiences and service at this location. I was in on 10/18/22, and was helped by the nicest woman..unfortunately I can’t remember her name. I was shipping a golf club and my original quoted price was $44. This woman went out of her way to help me, and was able to get me a much cheaper rate. Awesome customer service!
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September 2022 by Imogene Dent
This location is infamous for keeping you on hold for 10+ minutes when you call. I would rather hear a voicemail saying they're not available than answering the phone asking you to hold and never come back to the line. This location needs to work on this.
