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February 2024 by donnturner
Good service at a good price.
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February 2024 by Aaron Shickell
Very helpful and speedy.
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February 2024 by John B.
Just took my son's 2014 Mustang in based off of problems my son said was happening with the car. I was waiting on that dreaded call that the mechanic found multiple issues and it was going to cost me $$$. Mechanic called and didn't find anything wrong with the car except it needed coolant. I'm very grateful for Firestone's honesty. I would recommend this business.
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February 2024 by Preston Hollis
These are the guys that give auto mechanics A bad name. They're nothing but salesmen.
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October 2023 by Gabe A.
I went in to Firestone to get an oil change. I set an 8am appointment. This was the place that Hertz Rental Car sent me to with paperwork to give them. After having the car for over two hours (for a scheduled oil change) they said they were having issues with billing Hertz. I was in a week before with the same rental to get wipers replaced, with no appointment. The manager had me in and out in 30 minutes. Not sure why Mike and Tyler were having such an issue with the billing as I had paperwork from Hertz to give them along with a scheduled appointment this time. Mike was nice enough but Tyler was very rude, not just to me but with many customers he helped while I was waiting hours. After 4.5 hours I asked how much longer it would be, they kept blaming Hertz and their system which I would maybe believe if the manager the week before at the same store had not gotten me in and out in 30 minutes. Horrible customer service and very inconsiderate of my time. I will never do business with Firestone for work or personal again. Oh and when Firestone responds I won't be sending any emails like you request from all other bad reviews, I've wasted enough time. Arrived at 7:55am leaving at 1:42pm. Didn't even get an "I'm sorry for taking so long" this place is a joke!!
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August 2023 by Sonja Mangrum
Dear Manager Mike and “Unnamed employee” who refused to share his name when I requested, as he was sitting behind the desk playing on his phone instead of providing customer service to fix a flat of a paying customer with a paid for Firestone Road Hazard Warranty,My husband has to go from OKC to St. Louis to Denver on Monday hauling thousands of pounds of equipment. When the tire blows and kills him, and possibly others, I will need to name you, Manager Mike, as well as your employee who refused to give his name, and the Bridgestone-Firestone company in lawsuit.It’s a shame that a paid for roadside warranty is no longer honored or important, and your employees value their phone time over a customer’s safety.Mr. Firestone built your company’s reputation on tire care and service. It is true, as you pointed out, “you can get a tire fixed anywhere,” but I’m certain Mr. Firestone would have never sacrificed tire safety for a larger paying customer. Otherwise, he would not have built a once reputable tire care business.I’m sorry you now work for a company who convinces you to sell warranties for which you, and they, will not honor.
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August 2023 by Michele Krizan
Manager is kind and honest. Prices are fair and service is fast. My husband and I always go to this location.
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July 2023 by Susie Nickel
Firestone at Tinker AFB always does great work and keeps me up to date on what is going on
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July 2023 by Franc Huang
Got radiator fan malfunctioning. Easy and straight problem. But unfortunately have to pay $108 and nothing fixed. Don’t come to this junk shop!
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July 2023 by Lisa CERMAK
My 2003 Jeep Cherokee has had routine maintenance and other repairs performed at this location many times. I have not been disappointed with the quality of work and effort to complete service, etc. In a reasonable amount of time, since I need my Jeep for transportation to and from work. And Firestone stands behind their work, even if the cost is more than other places. But, you get what you pay for. I'm satisfied and will continue to do business with Firestone.
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July 2023 by April Anderson
I've been coming to these guys for years. I appreciate their friendly attitude, fast response, and most importantly, great service!
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June 2023 by Sherita Nipper
Definitely friendly staff,however I was quoted a price without them knowing or checking my unit.air conditioner in my vehicle and the price was higher than originally quoted.
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June 2023 by Shannon Lathrop
I was told I would receive a $90 Visa Card rebate, but it was when I submitted the rebate, it was for $60. I asked if I had to use a Firestone credit card and was told no, but I would have to use the Firestone card if I wanted six months with no interest. I know it is only $30, but I spent a lot of money on four tires, and it bothers me that I provided incorrect information.Service: Tires
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April 2023 by J. Escobar
Went in to get a master cylinder replaced and they discovered a bad harmonic balancer and subframe mount. The service was excellent and staff kept me informed all along the way. Honest and upfront and I will definitely be returning.
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April 2023 by DC
It was a little more then what I wanted to spend. However, the customer service from Jason was exceptional and I will pay extra just to get the customer service. Let's face it there is no customer service anymore ? so I was very pleased to have come here for my oil change and change of tire.