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February 2024 by Megan Holly
Logan is awesome! He explains to you what is important to fix and what can wait and I feel he is super trustworthy!
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February 2024 by Dillan burton
Good customer service
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February 2024 by Jonathan Meckstroth
What a frustrating experience I had with these people. Wish I read the reviews first but figured since being on base they knew what they were doing. They were awful. They said things were wrong that didn’t fix the root of the problem and spent money that I didn’t need to spend and then broke down because they said the problem was fine and it wasn’t. I will be talking with corporate on misleading service members. Sad they do that to more people here that have complained. What a joke they are
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February 2024 by Tanner Martin
They will do anything and say anything to get out of work... they fabricate policy's out of thin air, and when fact-check through Firestone website they act surprised and then slow play the work .... avoid this one trust me.took 3 hours for rotate and flat fix
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January 2024 by Jessica Dodd
Logan and Spencer were so great and so helpful!
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December 2023 by Elijah Carrera
Yeah no don’t waste your time here I promise you they will not be worth 5+ hours of your time. Dropped my car off for a 1pm appointment and at 4pm they haven’t even started anything. No sense of urgency with these fools
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November 2023 by John Owens
Should have checked the reviews here before going to Tinker Firestone. I schedule my truck for a tire rotation the week prior and dropped it off at 8 a.m. They didn't even start until around 4 p.m. and it took them over 2 hours. The staff are courteous - but set the standard for slow work. I should have listened to my co-workers and gone to Discount Tire! Never again!
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September 2023 by Gene Steffens
Great place to buy a set of tires, have them mounted. Service was excellent and the staff was really great
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August 2023 by Rusty Stepp
Took my truck in for an oil change and it took 3 days to get it back.
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August 2023 by Mark Klinger
Did not visit Firestone. I got gas and a bottle of Fireball.
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August 2023 by Jack Hasha
This is the worse tire shop in the city. Dropped truck off at 0730 for an 0800 appointment call 3x got 3 stories finally showed up at 1530. They had just started working on it putting the first tire on the first rim.Service: Tires
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March 2023 by kory palmer
I just got quoted at 200-300 dollars per axel for a brake pad change.
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December 2022 by Stephanie Gibson
We had a horrible experience at Firestone almost 5 years ago and did not plan to ever go back. My daughter convinced me to give them another try. I made an appointment for 1 pm today for a new set of tires. The website said to go in a bit early, so we got there at 12:40. Asked if they could do an alignment too, and were told that wouldn’t be a problem. He told us it would be 2 to 2.5 hours, so we decided to wait it out. At 3:30 he told us the tech went to get us new lug nuts ‘awhile ago’ and should be back any minute. We explained that we had an appointment at 5, and needed to be out of there as soon as possible. At 4:10 we were told he still wasn’t back. We told them to put the old lug nuts back on, and suddenly the tech was back. We were told he had just the back tires to put on, shouldn’t be long. At 4:30, he told us ‘5 more minutes’. At 5:05, he finally called us and said he was done. Almost 4.5 hours later. And the alignment never got done! This was just for tires! $1100 later, no alignment, and a missed appointment, we are finally out of there . Never again!Service: Tires
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October 2022 by That Guy
Dropped a truck off two days ago to replace a battery. Was told it would be 2-3 hours, but it is STILL not done!
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September 2022 by Gilberto Hernandez
Appointments dont matter here (or at least arent accurate online). I booked it for 8am and "5 cars were ahead" of mine already. Whats the point of requesting a time slot that gets approved(probably pencil whipped).
